Lead Patient Pathway Administrator
3 weeks ago
Overview of the Role
We are pleased to announce an opening for the position of Lead Patient Pathway Administrator within the Ear, Nose and Throat Department at Barts Health NHS Trust.
This role is designed for a dedicated and proactive individual who will be a vital part of our dynamic team in the Ear, Nose and Throat Service. The successful candidate will be instrumental in overseeing the administrative processes related to patient pathways, ensuring that our multi-disciplinary team operates efficiently. Exceptional organizational and communication skills, along with a strong commitment to providing top-tier service to our patients, are essential for this position. A probationary period will be applicable upon commencement of employment.
Key Responsibilities
The Lead Patient Pathway Administrator will be tasked with delivering comprehensive administrative support to assigned clinicians and patient groups. Responsibilities include:
- Proactively managing individual patient pathways to guarantee timely diagnosis and treatment in accordance with clinical requirements and established waiting time targets.
About Barts Health NHS Trust
Barts Health NHS Trust stands as one of the largest NHS trusts in the UK, recognized as a premier healthcare provider.
As we embark on an exciting journey of improvement, our goal is to evolve into an outstanding organization with a world-class clinical reputation. Having successfully moved beyond special measures, we are now positioned to pursue a new direction focused on continuous enhancement of our services for patients.
Our vision is to establish ourselves as a high-performing group of NHS hospitals, celebrated for excellence and innovation, while delivering safe and compassionate care to our patients in East London and beyond. This includes a commitment to patient safety and consistently high standards of care, ensuring that patients receive the right care at the right time. We also strive to be an exceptional workplace, where our core values and behaviors guide our collaborative efforts.
Commitment to Inclusion
We are dedicated to fostering an inclusive environment where every staff member feels a sense of belonging. We celebrate our diversity and actively promote an inclusive workplace culture.
Qualifications and Experience
Essential Qualifications
- A degree or equivalent experience in administrative procedures.
- Familiarity with office management systems and practices.
- Understanding of the RTT policy.
- Proficient in Microsoft Office Suite.
- Knowledge of confidentiality standards regarding patient information.
- Awareness of NHS-wide initiatives and experience in local implementation.
Experience Requirements
- Demonstrated high-level administrative experience through training and practice.
- Proven ability to manage a small team effectively.
- Experience in an office setting.
- Previous involvement in NHS or healthcare environments.
Skills and Competencies
- Proficient keyboard skills for data entry and system access.
- Competence in various IT applications.
- Ability to supervise and manage administrative tasks efficiently.
- Understanding of data protection and freedom of information regulations.
Personal Attributes
- Support and promote equality and diversity in the workplace.
- Flexibility regarding working hours.
- Enthusiastic and adaptable approach to changing demands.
- Strong planning and coordination skills.
- Methodical approach to prioritizing tasks.
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