Clinical Pathway Administrator
3 weeks ago
The Clinical Pathway Administrator will be responsible for overseeing the management of patient pathways.
By collaborating with various clinical and administrative personnel, and delivering exceptional administrative support, the incumbent will ensure that patients receive timely treatment and that organizational objectives are achieved.
The role entails providing a high level of professional and patient-centered service across multiple specialties within the Trust, while supporting daily operational functions.
Key Responsibilities:
- Monitor and assess patient care and treatment progress utilizing the Patient Tracking List in accordance with Trust and local policies.
- Identify subsequent steps in the patient care pathway based on clinical requirements.
- Process patient referrals promptly, adhering to established timelines and protocols.
- Coordinate and deliver administrative assistance to relevant teams, ensuring all necessary documentation and clinical data are readily available.
- Respond to inquiries regarding patient care and treatment pathways from external organizations and healthcare providers in a timely manner.
- Develop a comprehensive understanding of the milestones within the assigned patient pathways.
- Organize and facilitate multi-disciplinary team meetings.
- Participate in national audits and gather data as needed to enhance patient treatment processes.
- Propose enhancements to the patient care pathway and tracking procedures.
- Monitor patient pathways and actively seek solutions to expedite treatment by liaising with clinical and managerial staff.
- Address daily operational issues, ensuring resolution and escalating significant concerns to management as necessary.
- Ensure efficient communication and transfer of patients and information between various healthcare entities involved in the patient pathway.
- Collaborate within a multi-disciplinary team to develop services in alignment with departmental and Trust-wide objectives.
- Ensure that all health records are accurately tracked and securely maintained in accordance with Health Records Policy.
- Manage incoming queries related to multiple consultants and provide coverage for other administrative staff as needed.
- Establish and maintain effective working relationships with a diverse range of clinical and managerial staff.
Data Management:
- Responsible for collecting and updating patient information in relevant databases, ensuring data accuracy at all times.
- Collaborate with the team to analyze target breaches and report findings to management.
- Assist in the review and implementation of Standard Operating Procedures.
- Support the development and implementation of internal performance targets.
- Provide daily supervision and guidance to departmental administrators.
- Ensure administrators are adequately prepared for each Multi-Disciplinary Team meeting.
- Address day-to-day queries from administrative staff.
- Ensure adherence to Trust policies and protocols among administrative personnel.
- Identify training and development needs for staff and facilitate appropriate opportunities.
- Perform any administrative tasks necessary to support high-quality patient care.
- Actively engage in departmental development initiatives and participate in team meetings.
- Undertake any other responsibilities as required to ensure the efficient operation of the department.
- Complete any necessary training to fulfill job responsibilities.
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