Receptionist - Front Desk Coordinator

1 week ago


Enfield Town, Greater London, United Kingdom Nightingale House Surgery Full time
About the Role

We are seeking a highly motivated and organized Receptionist to join our team at Nightingale House Surgery. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.

Key Responsibilities
  • Ensure patients feel at ease and are treated with politeness, dignity, respect, courtesy, and sympathy.
  • Make appointments and manage patient schedules.
  • Receive and record patient messages, both in person and over the phone.
  • Maintain patient confidentiality and adhere to data protection policies.
  • Perform administrative tasks, including filing, data entry, and correspondence.
  • Assist with patient registration, including completing forms and updating patient records.
  • Provide excellent customer service and respond to patient inquiries.
  • Collaborate with healthcare professionals to ensure seamless patient care.
  • Perform other administrative tasks as required.
Requirements
  • GCSE grade A to C in English and Maths.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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