Front of House

6 months ago


Kentish Town, United Kingdom The Stay Club Full time

The Stay Club Kentish Town is looking for a Night Receptionist to join our Front of House team

**RESPONSIBILITIES**
- Welcome and engage with residents by maintaining a positive and friendly attitude
- Accurately processing financial transactions, guest billing and reception float
- Ability to work in a pressurized environment and maintain professional standards
- Perform Health and Safety checks and ensure Public Areas are maintained
- Report Maintenance and Housekeeping issues in a timely manner and follow up
- Prepare handovers for incoming shift and complete general administrative duties
- Collaborate with immediate and internal teams to ensure residents receive Best Standard of Service
- Demonstrate initiative by taking ownership with limited management supervision

**SKILLS REQUIRED**
- Excellent customer service skills
- Teamwork - both as a leader and part of a team, we expect you to always be willing to do what’s best for the team at large
- Excellent communication skills, both written and verbal
- Time management and prioritisation of tasks - our work environment is fast paced and dynamic
- Proactive Approach - Always looking to assist, help, or perfect what we already have in place
- Always be professional, presentable and polite
- Reliable - in good times and bad, we are looking for someone who we know we can count on
- Must be able to work and live in the United Kingdom

**DISCLAIMER**

All applicants must have indefinite leave to live and work in the United Kingdom (UK).

Successful applicant must be willing to undergo a background check in accordance with UK laws and regulations.

Read our privacy statement online for more information on how we handle your personal data. You can also view our Equality, Diversity, and Inclusion policy to see how we encourage diversity within our company.

**Job Types**: Full-time, Permanent

**Salary**: £10.92 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Night shift

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: KT-NIGHT



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