Medical Office Representative

1 week ago


Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full time
Job Description

Rural Health Group, Inc. is seeking a highly skilled and compassionate Patient Account Specialist to join our team at our outpatient primary care clinic.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to patients, families, and visitors, ensuring a welcoming and professional environment.
  • Front Desk Operations: Manage the front desk area, ensuring it is clean, neat, and orderly, and handle phone calls in a courteous and respectful manner.
  • Medical Knowledge: Possess a basic understanding of medical terms and abbreviations, and be able to quickly learn to use eClinicalWorks electronic health record system.
  • Communication: Communicate effectively with patients, families, and staff, and respond to urgent/emergent calls and refer to nursing staff as needed.
  • Teamwork: Collaborate with nursing staff and other departments to ensure seamless patient care and service delivery.
Requirements:
  • Education: High school diploma or GED required; Associate/Bachelor's Degree in a related field is strongly preferred.
  • Experience: Experience/training in an outpatient medical office setting is required.
  • Skills: Possess basic computer skills, including the ability to type, and experience with electronic health record systems and medical practice management systems.
  • Language: Bilingual (English/Spanish) is a plus, but not required.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Environment: A collaborative and supportive work environment.


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