Medical Clinic Operations Manager
2 months ago
Rural Health Group, Inc. is seeking a highly skilled and experienced professional to fill the position of Practice Manager for our medical clinics in Whitakers and Enfield, NC. As a key member of our team, you will be responsible for the daily operations, development, and success of our medical practice.
Key Responsibilities- Act as a liaison between patients, call center, clinic operations, and clinical teams to ensure seamless communication and coordination.
- Analyze patient care contacts to identify trends, gaps, and opportunities for process improvement.
- Manage patient show reports to minimize no-shows and optimize clinic efficiency.
- Ensure compliance with Rural Health Group, PCMH, CMS Meaningful Use, and Bureau of Primary Health Care requirements.
- Coach clinical staff on quality improvement initiatives and document biweekly quality meetings.
- Develop and implement training programs to ensure clinical staff meet performance expectations.
- Interact with patients to gather feedback and improve customer satisfaction.
- Outpatient physician office or other management experience required.
- Excellent communication, telephone, and organizational skills.
- Bachelor's degree or higher in a relevant field of study.
- Basic understanding of medical terms and abbreviations.
- Ability to multitask and work efficiently in a potentially stressful environment.
- Ability to read, analyze, and interpret complex documents.
- Ability to apply common sense understanding when carrying out detailed written or oral instructions.
- Ability to use good judgment when carrying out responsibilities.
- Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors.
- Ability to respond effectively to sensitive inquiries or complaints.
- Able to work independently; excellent teamwork skills.
- Reliable attendance.
- Possess knowledge of modern office equipment and Microsoft Office software programs (Word, Excel, Outlook), computer skills (including the ability to type).
- Experience with electronic health record system(s); must be able to quickly learn to use eClinicalWorks EHR.
- Bilingual (English/Spanish) is a plus, but not required.
- Ability to maintain confidentiality at all times.
- Competitive salary based on experience.
- Benefit package for full-time employees includes available Medical, Dental, Life, Disability, and 403(b) retirement plan.
Rural Health Group, Inc. is a well-established 501(c)3 non-profit Federally Qualified Health Center with roots going back 40+ years. We are dedicated to caring for our region's underserved with a range of services, including medical, dental, pharmacy, behavioral health, case management, and community outreach.
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Medical Clinic Operations Manager
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Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeRural Health Group, Inc. is a well-established non-profit Federally Qualified Health Center with a strong presence in northeastern North Carolina. We are seeking a highly skilled and compassionate Practice Manager to lead our medical clinics in Whitakers and Enfield, NC.Key ResponsibilitiesOversee daily operations, development, and success of our medical...
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Medical Clinic Operations Manager
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Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timePractice Manager Opportunity at Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a strong presence in northeastern North Carolina. We are seeking a highly skilled and compassionate Practice Manager to lead our medical clinics in Whitakers and Enfield, NC.Key...
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Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a rich history spanning over 40 years. With locations in 6 counties across northeastern North Carolina, RHG is dedicated to providing comprehensive healthcare services to the underserved population.Job SummaryWe are...
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Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a rich history spanning over 40 years. With locations in 6 counties across northeastern North Carolina, RHG is dedicated to providing comprehensive healthcare services to the underserved population.Job SummaryWe are...
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Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a rich history spanning over 40 years. With locations in 6 counties across northeastern North Carolina, RHG is dedicated to providing comprehensive healthcare services to the underserved population.Job SummaryWe are...
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Medical Clinic Manager
1 month ago
Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a strong presence in northeastern North Carolina. Our organization is dedicated to providing high-quality healthcare services to the underserved population in our region.Job SummaryWe are seeking a highly skilled and...
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Medical Clinic Manager
1 month ago
Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a strong presence in northeastern North Carolina. Our organization is dedicated to providing high-quality healthcare services to the underserved population in our region.Job SummaryWe are seeking a highly skilled and...
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Medical Clinic Manager
2 weeks ago
Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a rich history spanning over 40 years. With locations in 6 counties across northeastern North Carolina, RHG is dedicated to providing comprehensive healthcare services to the underserved population.Job SummaryWe are...
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Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full timeAbout Rural Health Group, Inc.Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a rich history spanning over 40 years. With locations in 6 counties across northeastern North Carolina, RHG is dedicated to providing comprehensive healthcare services to the underserved population.Job SummaryWe are...
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