Student Services Coordinator

4 days ago


Enfield Town, Greater London, United Kingdom Reed Full time
Job Description

We are seeking a highly organized and communicative Student Services Administrator to join our team at Reed. As the first point of contact for visitors, students, and staff, you will play a vital role in maintaining a welcoming and secure environment.

Key Responsibilities:
  • Front Desk Operations: Greet and direct visitors, manage gate entry systems, and handle telephone calls in a professional and courteous manner.
  • Reception Management: Oversee the work of student receptionists, maintain the reception area, and organize tours of the Academy as required.
  • Communication and Liaison: Handle external communication with parents and carers, including letters and texts, and liaise with Academy staff to organize effective procedures for hosting visitors.
  • Administrative Support: Manage Academy post, carry out typing and spreadsheet work, and assist the Attendance Officer with primary attendance.
  • Lost Property and First Aid: Manage lost property and ensure items are returned to their owners, and serve as a First Aider and participate in the Academy's staff duty rota.
Requirements:
  • Experience: Previous experience in a similar role within a school or large organization.
  • Skills: Professional manner, excellent telephone and communication skills, adaptable approach to work, and good IT skills, including high-level typing.
  • Qualifications: Understanding of secondary school systems and a friendly, calm personality with excellent interpersonal skills.


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