Front of House Operations Manager

3 days ago


London, Greater London, United Kingdom Home Recruitment Ltd Full time
Job Description

We are seeking a highly skilled Front of House Manager to join our team at Home Recruitment Ltd.

The ideal candidate will be responsible for delivering exceptional customer service and ensuring a seamless client experience from arrival to departure.

Key Responsibilities:

  • Represent the company and its values, providing a warm and welcoming experience to clients.
  • Manage appointment scheduling, client communications, and front of house operations with attention to detail.
  • Continuously seek opportunities to enhance front of house operations and improve the overall client experience.
  • Implement and oversee front-of-house protocols to maintain the company's reputation for excellence.

Candidate Profile:

  • Experience in a similar role within a luxury or high-end environment.
  • Proven ability to maintain and exceed high service standards.
  • Exceptional organisational skills, with the ability to communicate clearly and professionally.
  • A genuine passion for delivering exceptional customer service.
  • A proactive mindset in managing a fast-paced, client-driven environment.

We are looking for a dedicated and results-driven individual who is passionate about delivering exceptional customer experiences.



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