Deputy Manager

1 week ago

London, Greater London, United Kingdom Young's Full time

Deputy Manager Role Overview

At Young's, we're seeking a motivated and experienced Deputy Manager to lead our team in a stylish, food-focused pub. As a Deputy Manager, you will be responsible for delivering exceptional customer service and proactively managing the team to ensure they have the knowledge needed to delight our customers.

Key Responsibilities:

  • Lead and manage a high-performing team to achieve sales and customer satisfaction targets
  • Develop and implement effective training programs to enhance team knowledge and skills
  • Monitor and control pub operations, including inventory management and cash handling
  • Collaborate with the management team to drive business growth and improve customer experience
  • Ensure compliance with company policies and procedures

What We Offer:

  • Access to our Career Pathway, Apprenticeships, and training and development courses
  • Free Meals
  • 28 days holiday per year
  • 20% discount in all Young's pubs and hotels
  • Share Save Scheme
  • Company Pension Scheme

Requirements:

  • Proven experience in a Deputy Manager or similar role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Passion for delivering exceptional customer service
  • Commitment to ongoing learning and development

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