Senior Customer Support Administrator

3 weeks ago


Barnet, Greater London, United Kingdom Twentyfour Recruitment Ltd Full time

About the Role:

A well-established and expanding retail organization is looking for a Customer Support Administrator to become a vital part of their team on a permanent basis.

This is an excellent opportunity for an individual who is organized and self-driven, possessing strong communication abilities.

Key Responsibilities:

  • Collaborate closely with the Sales Director, ensuring a commitment to delivering exceptional customer service.
  • Manage specific supplier accounts, providing clients with accurate quotations.
  • Maintain outstanding communication with clients through various channels, ensuring a high level of customer satisfaction.
  • Utilize supplier online software for quoting programs to secure precise pricing.
  • Leverage the CRM system to facilitate effective customer interactions.
  • Assist the sales team in fulfilling their daily operational requirements.
  • Demonstrate strong relationship-building capabilities.
  • Exhibit proficient IT skills, particularly in Microsoft Office applications.

Work Environment:

This position is primarily office-based, with flexibility regarding working hours.



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