Senior Customer Support Administrator
3 weeks ago
About the Role:
A well-established and expanding retail organization is looking for a Customer Support Administrator to become a vital part of their team on a permanent basis.
This is an excellent opportunity for an individual who is organized and self-driven, possessing strong communication abilities.
Key Responsibilities:
- Collaborate closely with the Sales Director, ensuring a commitment to delivering exceptional customer service.
- Manage specific supplier accounts, providing clients with accurate quotations.
- Maintain outstanding communication with clients through various channels, ensuring a high level of customer satisfaction.
- Utilize supplier online software for quoting programs to secure precise pricing.
- Leverage the CRM system to facilitate effective customer interactions.
- Assist the sales team in fulfilling their daily operational requirements.
- Demonstrate strong relationship-building capabilities.
- Exhibit proficient IT skills, particularly in Microsoft Office applications.
Work Environment:
This position is primarily office-based, with flexibility regarding working hours.
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