Maternity Administrator

5 days ago


Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and motivated Maternity Administrator to join our team at the Royal Free London NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in providing exceptional patient care and support to our maternity services.

Key Responsibilities
  • Provide a front-line reception service and administrative function to all areas of the maternity service.
  • Deliver a high standard of customer care to a wide range of client groups.
  • Collect, investigate, verify, and record patient demographic and treatment data with accuracy and attention to detail.
  • Enter patient information on the computerized patient information system in a timely and accurate manner.
  • Ensure the trust receives the appropriate level of income for patient activity, avoids clinical risks, and meets national NHS targets.
  • Undertake effective forward planning to meet administrative needs and carry out a range of administration processes to support high-quality patient care.
Requirements
  • NVQ Level 3 or equivalent.
  • Experience of working in a public/patient-facing role.
  • Previous work experience in a team and as a receptionist or similar role.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to work accurately, prioritize workload, and manage difficult situations.
  • Computer literacy and experience with electronic patient administration systems.
About Us

The Royal Free London NHS Foundation Trust is a leading healthcare provider, delivering exceptional patient care and innovative services. Our team is dedicated to making a positive impact on the lives of our patients and communities.



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