Help Desk Operative

3 days ago


London, United Kingdom Bridge of Hope Full time

**_
Help Desk Operative _**

**_Location: West London _**

**_Shift Rota: 8:30pm
- 5:30pm (Mon-Fri only)_**

**_ Salary: £23k PA_**

**_ Excellent pensions & benefits available_**

**The Role**
- Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned
- Assist with the monthly customer report
- Various admin duties

**About you**

As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the business.
- Organised - Works in a structured way. Thinks ahead to prioritise workload
- Logical - Works in a clear and consistent manner
- Attention to detail - Thorough in carrying out a task, with a high degree of accuracy
- Assertiveness - Confident, effective in putting across point of view to others
- Persistence - Follows through to resolution
- Customer and team focus - Puts customer and team needs first; always considers impact of their actions

Resourcing Group is acting as an Employment Agency in relation to this vacancy.


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