Technical Administrative Assistant

7 months ago


Remote, United Kingdom Setch Full time

**Job Overview**:
As a Remote Technical Assistant, you will play a crucial role in supporting the Director in day-to-day operations and project management tasks. Your responsibilities will include:

- Providing exceptional customer service by assisting new and existing clients with enquiries, troubleshooting technical issues, scheduling meetings and providing service information.
- Preparation of quotations and proposals for potential clients, ensuring accuracy and timely delivery.
- Assisting with social media management and marketing efforts to promote company products and services.
- Assisting the Director with administrative tasks such as data entry, invoice processing, and managing supplier payments.
- Managing diaries and appointment scheduling to ensure efficient time management for the Director.
- Assisting with project management tasks, such as organising project timelines, tracking progress, and ensuring deadlines are met.
- Conducting research on industry trends and competitors as required.

**Key Requirements**:

- Genuine interest in the tech industry and eagerness to learn about new technologies and trends.
- Strong written English skills, with the ability to communicate effectively and professionally.
- Punctuality and reliability in meeting deadlines and commitments.
- Ability to provide excellent customer service and maintain positive relationships with clients.
- Experience in customer service roles, with a strong understanding of customer needs and expectations.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software tools.
- Strong IT skills and ability to adapt to new software platforms.
- Excellent communication skills, both verbal and written.
- Previous experience in administrative or assistant roles is preferred but not required.
- Self-motivated with the ability to work independently and as part of a team.

**Benefits**:

- Opportunity to work remotely with flexible hours.
- Gain valuable experience in the tech industry and develop skills in project management, customer service, and marketing.
- Competitive hourly rate based on experience and qualifications.

**Application Process**:

- Setch is an equal opportunity employer and welcomes applicants from diverse backgrounds_

**Job Type**: Part-time

**Salary**: £16,000.00-£25,000.00 per year

Expected hours: 16 per week

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Remote


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