Lead Content Operations Manager

1 month ago

Bristol, Bristol, United Kingdom Takeaway Full time

Ready for a Challenge

Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

Join Content at an exciting time as we enter the next phase of expanding our business beyond Restaurants and Grocery The Content Operations team is growing and we need passionate people who are keen to help evolve our capabilities ready for the future of our business. You'll work closely with heads and leaders throughout the business right up to C-level.

As a Lead Content Operations Manager you are - above all - accountable for leading a productive, happy and high-performing team. You'll play a pivotal role in evolving content acquisition, publishing and governance and become a key stakeholder in several £multi-million programmes.

Flexibility, a positive attitude about doing large quantities of meaningful work and a genuine desire to build a fantastic team are what we need and - in return - we offer a chance to shape the future of Content at JET.

These are some of the key ingredients to the role:

  • Supporting your team and creating an open, collaborative and high-performing environment
  • Own the metrics and functions that govern successful acquisition of content from creation to publication
  • Contract procurement with suppliers
  • Accountable for content acquisition processes and ensuring a healthy supply chain
  • Accountable for the quality assurance and publication of content
  • Accountable for the operational day to day relationship with numerous content suppliers
  • Line management of the Content Operations team including setting OKRs, coaching, development and budgets
  • Managing a complex network of existing senior stakeholders, and building new relationships across the business to facilitate Content initiatives

What will you bring to the table?

  • Experience running large product content projects across multiple verticals and workstreams with diverse and senior stakeholders (including Product, Engineering, Marketing, and Legal teams)
  • Excellent communication skills (including presenting) and the ability to build consensus with large and distributed stakeholder groups
  • Ability to implement quality standards for content and to train colleagues, including overseeing creation of documentation and reference materials
  • Line management experience (including coaching and development)
  • Contributing in a team setting but also acting autonomously with independent decision-making
  • Experience of working with commercial business partners
  • Assimilation of complex information - reporting on key metrics and using data analysis skills for decision making
  • Experience of using content tools such as digital asset management
  • Knowledge of photography rights management

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now

#LI-PS1

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