Lead Content Operations Manager
2 months ago
At Just Eat Takeaway, we're expanding our business beyond Restaurants and Grocery, and our Content Operations team is growing. We're seeking a passionate individual to lead a high-performing team and evolve our content capabilities. You'll work closely with senior leaders across the business, including C-level executives.
As a Lead Content Operations Manager, you'll be accountable for leading a productive, happy, and high-performing team. You'll play a pivotal role in developing content acquisition, publishing, and governance strategies and become a key stakeholder in several multi-million-pound programmes.
We're looking for someone with flexibility, a positive attitude, and a genuine desire to build a fantastic team. In return, we offer a chance to shape the future of Content at Just Eat Takeaway.
Key responsibilities:
- Support your team and create an open, collaborative, and high-performing environment
- Own the metrics and functions that govern successful content acquisition from creation to publication
- Contract procurement with suppliers
- Accountable for content acquisition processes and ensuring a healthy supply chain
- Accountable for quality assurance and publication of content
- Accountable for the operational day-to-day relationship with numerous content suppliers
- Line management of the Content Operations team, including setting OKRs, coaching, development, and budgets
- Managing a complex network of existing senior stakeholders and building new relationships across the business to facilitate Content initiatives
Requirements:
- Experience running large product content projects across multiple verticals and workstreams with diverse and senior stakeholders (including Product, Engineering, Marketing, and Legal teams)
- Excellent communication skills (including presenting) and the ability to build consensus with large and distributed stakeholder groups
- Ability to implement quality standards for content and train colleagues, including overseeing creation of documentation and reference materials
- Line management experience (including coaching and development)
- Contributing in a team setting but also acting autonomously with independent decision-making
- Experience of working with commercial business partners
- Assimilation of complex information - reporting on key metrics and using data analysis skills for decision making
Desirable skills:
- Experience of using content tools such as digital asset management
- Knowledge of photography rights management
What we offer:
A chance to shape the future of Content at Just Eat Takeaway and work with a talented team.
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