Lead Content Operations Manager
2 months ago
We are seeking a highly skilled and experienced Content Operations Manager to lead our Content Operations team at Just Eat Takeaway. As a key member of our Content team, you will play a pivotal role in evolving our content acquisition, publishing, and governance capabilities.
As a Lead Content Operations Manager, you will be accountable for leading a productive, happy, and high-performing team. You will work closely with senior stakeholders across the business to drive content initiatives and ensure the successful acquisition of content from creation to publication.
Key responsibilities will include:
- Supporting your team and creating an open, collaborative, and high-performing environment
- Own the metrics and functions that govern successful content acquisition
- Contract procurement with suppliers
- Accountable for content acquisition processes and ensuring a healthy supply chain
- Accountable for the quality assurance and publication of content
- Accountable for the operational day-to-day relationship with numerous content suppliers
- Line management of the Content Operations team, including setting OKRs, coaching, development, and budgets
- Managing a complex network of existing senior stakeholders and building new relationships across the business to facilitate content initiatives
What we are looking for:
- Experience running large product content projects across multiple verticals and workstreams with diverse and senior stakeholders
- Excellent communication skills, including presenting, and the ability to build consensus with large and distributed stakeholder groups
- Ability to implement quality standards for content and to train colleagues, including overseeing creation of documentation and reference materials
- Line management experience, including coaching and development
- Contributing in a team setting but also acting autonomously with independent decision-making
- Experience of working with commercial business partners
- Assimilation of complex information, reporting on key metrics, and using data analysis skills for decision-making
Desirable skills and experience:
- Experience of using content tools, such as digital asset management
- Knowledge of photography rights management
What we offer:
A chance to shape the future of Content at Just Eat Takeaway and contribute to the growth and success of our business.
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