Events Manager

2 months ago

London, Greater London, United Kingdom Searcys Full time
Events Manager - London

Company Description

As an Events Manager you will lead the teams and support with the successful delivery of the Food & Beverage Events Operation.
Most events take place between Monday and Friday, and as part of your role you will be expected to deliver events during evenings and occasionally on weekends, so flexibility is essential.

The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure. Our work with others provides a foundation for confident markets, pioneers better places to live and work and is a force for positive social impact.

As a Events Manager you will receive the following industry leading benefits:

50% discount across Searcys venuesEnrolment into the Searcys pension schemeUp to 38 days annual leave (dependant on job role)Annual bonusAnnual celebration events Access to everyday discounts and communication portalEmployee assistance programmeEnrolment into Searcys Champagne SchoolMeals provided on shift when working within one of our venue.Discount off overnight stays in LondonYour birthday off to celebrate in styleA day off to volunteer / give back to the charity of your choice
Job Description

Job Type: Full Time Salary: up to 38,000 Key responsibilities
Play an integral role in the successful delivery of events across the site
To work with the Senior Managers, Kitchen and Events Operations team to plan, organise and deliver a successful operation of our events
Ensure all events run as per the schedules laid out
Act as an allergy champion
Build positive working relationships & communication methods with key departments
To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events
To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
To lead the supervisors, waiters and colleagues
To develop coherent, accurate and timely event reports as required
Ensure efficient and cost-effective management of the business with regards, staff, stock and equipment
To assist in the development of the operations waiting team, making sure that they adhere to standards set out
To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.
To train or provide training to the staff to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training in line with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays.
Implementation of the staff induction and mandatory training within the first three months of employment and monitoring of staff performance during probation.
To monitor daily the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Deputy General Manager.
To monitor that all staff present themselves correctly for duty and are well groomed whilst on duty.
To carry out regular checks in the event areas for maintenance, housekeeping and other health and safety issues. Report these to the Facilities helpdesk.
To ensure in house accounting policies are adhered to and food standard is monitored and beverages are controlled, including performing stock take in all areas including liquor, equipment and linen.
To ensure the department/team are in compliance with Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.
Support with the recruitment and selection of staff
To comply with all legal requirements with reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations
To carry out staff meetings.
To make sure a coherent handover is submitted for the events and any issues escalated to the relevant head of department.

Qualifications

Excellent product knowledge (food/beverage)Experience in F&B operationsA positive demeanour and attitude to solve problemsLeads by example by acting professionally at all timesExcellent communication skillsTakes the initiativeGood time managementSupportive / Team playerGood presentation skillsStrong IT/Administration skillsExcellent customer care skills

Additional Information

Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team

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