Event Staffing Coordinator

3 weeks ago

London, Greater London, United Kingdom Shack Events Full time
Job Overview

Shack Events is seeking a dedicated and skilled individual to fill the position of Staffing Manager within our dynamic Venue concessions sector.

ABOUT US

Shack Events is a family-owned venue concessions provider, specializing in bar and confectionery services at some of the most thrilling Stadia and Sporting Venues throughout the UK. With ambitious growth plans ahead, we are excited to introduce this new role.

IDEAL CANDIDATE

We value personality and resilience. The ideal candidate will excel in high-pressure, fast-paced environments while maintaining a positive demeanor and a sense of humor, which are fundamental to our ethos. A methodical and organized approach to managing multiple projects and tasks is essential.

Strong decision-making abilities, meticulous attention to detail, and a keen eye for talent are crucial. The right individual will embody our passion and commitment to nurturing a top-tier talent pool. Above all, humility is a key trait we seek.

Previous experience in staffing for major events, Stadia, or Sporting venues is preferred. Experience in managing large groups of casual staff across multiple venues is highly desirable.

YOUR ROLE

As the Staffing Manager at Shack Events, you will oversee the deployment of casual staff at various Venues across the UK.

Your responsibilities will include ensuring that suitable staff are assigned to each event, that relevant training is conducted to a high standard, and that all casual staff receive adequate support throughout their tenure with Shack.

You will play a vital role in recruiting, onboarding, training, scheduling, and managing the performance of our event staff.

YOUR TEAM

Reporting directly to our People Operations Manager, you will work closely with our Senior Staffing Manager under the guidance of our Head of People.

WORK ENVIRONMENT

This position is based out of our London office, with travel required to various venues for events and training sessions.

Due to the nature of the events industry, weekend work is common, supported by our TOIL scheme.

KEY RESPONSIBILITIES

  • Recruitment and Onboarding: Lead group interviews and engage with new hires.
  • Talent Identification: We believe in building our recruitment pipeline from the ground up.
  • Training and Development: Assist in delivering training programs to equip event staff with essential skills and knowledge.
  • Event Staffing Fulfillment: Ensure appropriate staffing for your venues is a primary responsibility.
  • Event Day Administration: Manage any venue-related administration, particularly concerning security protocols.
  • Compliance Management: Maintain accurate records of staff details in accordance with GDPR policies.
  • Post-Event Evaluation: Collaborate with event managers to assess staffing operations, identify improvements, and process hours.

EVENT DAY DUTIES

  • On-Site Leadership: Oversee the deployment of event staff, ensuring punctuality and adherence to uniform standards.
  • Staff Coordination: Work with event managers to assign staff to their respective roles, adapting as needed to changing circumstances.
  • Issue Resolution: Serve as a point of contact for staff regarding any concerns during events, providing effective solutions.
  • Team Support: Offer assistance to event staff as necessary, demonstrating leadership and teamwork.

If you resonate with this description, we look forward to your application.

COMPENSATION PACKAGE:

  • Annual salary between £30,000 and £32,000
  • 28 days of holiday
  • Company-provided laptop and complete desk setup
  • Regular departmental and bi-annual company events
  • Performance-based bonus
  • Private Health Care Scheme
  • TOIL Scheme
  • Long-term service benefits
  • Company pension plan

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