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Event Staffing Coordinator

2 months ago

London, Greater London, United Kingdom Shack Events Full time
Job Overview

Shack Events is seeking a dedicated and skilled individual to assume the role of Staffing Manager within our dynamic Venue concessions sector.

ABOUT US

Shack Events is a family-owned venue concessions provider, specializing in bar and confectionery services for some of the most thrilling Stadia and Sporting Venues throughout the UK. With ambitious growth plans, we are excited to introduce this new position.

IDEAL CANDIDATE

We value personality and the ability to excel in high-pressure, fast-paced environments while maintaining a positive attitude and a sense of humor. A structured and organized approach to managing multiple projects and tasks is essential.

Strong decision-making capabilities, meticulous attention to detail, and a keen eye for talent are crucial. The ideal candidate will share our passion and commitment to developing a top-tier talent pool, embodying humility and determination.

Previous experience in staffing for major events, Stadia, or Sporting venues is preferred, particularly in managing large volumes of casual teams across multiple sites.

YOUR ROLE

As the Staffing Manager at Shack Events, you will oversee the deployment of casual staff at designated venues across the UK.

Your responsibilities will include ensuring the right personnel are assigned to each event, that all necessary training is conducted to a high standard, and that casual staff receive adequate support throughout their time with Shack.

You will play a pivotal role in recruiting, onboarding, training, scheduling, and managing the performance of our event staff.

YOUR TEAM

Reporting directly to our People Operations Manager and collaborating with our Senior Staffing Manager, you will be part of a dedicated team led by our Head of People.

WORK ENVIRONMENT

This position is based out of our London office, with travel required to various venues for events and training sessions.

Due to the nature of the events industry, weekend work is common, supported by our TOIL scheme.

KEY RESPONSIBILITIES

  • Recruitment and Onboarding: Lead group interviews and engage with new hires.
  • Talent Identification: Focus on building a strong recruitment foundation for various roles.
  • Training and Development: Assist in delivering training programs to equip event staff with essential skills.
  • Event Staffing Fulfillment: Ensure appropriate staffing for your venues.
  • Event Administration: Manage venue-related administration, particularly regarding security protocols.
  • Compliance: Maintain accurate records in line with GDPR policies.
  • Post-Event Analysis: Collaborate with event managers to review staffing operations and suggest improvements.

EVENT DAY RESPONSIBILITIES

  • On-Site Management: Oversee the deployment of event staff, ensuring punctuality and adherence to presentation standards.
  • Staff Coordination: Work with event managers to assign roles and adjust as needed.
  • Issue Resolution: Serve as a point of contact for staff concerns during events, providing effective solutions.
  • Team Support: Offer assistance to event staff, demonstrating leadership and teamwork.

If you resonate with this role, we look forward to connecting with you.

COMPENSATION PACKAGE

  • Annual salary of £30,000 - £32,000
  • 28 days of holiday
  • Company laptop and complete desk setup
  • Regular departmental and bi-annual company events
  • Performance-based bonus
  • Private Health Care Scheme
  • TOIL Scheme
  • Long-term service benefits
  • Company pension plan