Event Staffing Coordinator

3 weeks ago

London, Greater London, United Kingdom Shack Events Full time
Job Overview

Shack Events is seeking a dedicated and skilled individual to fill the role of Staffing Manager within our dynamic Venue concessions division.

ABOUT US

Shack Events is a family-owned business specializing in providing bar and confectionery services at some of the most thrilling Stadia and Sporting Venues throughout the UK. With ambitious plans ahead, we are excited to introduce this new position.

WHAT WE VALUE

We prioritize personality. The ideal candidate must excel in high-pressure and fast-paced environments while maintaining a positive demeanor and a sense of humor, which are core principles of our organization. A structured and process-oriented approach to managing various projects and tasks is essential.

Strong decision-making abilities, meticulous attention to detail, and a keen eye for talent are crucial. Passion and determination are fundamental to our operations, and we seek someone who shares our enthusiasm and commitment to cultivating the best talent pool. Above all, humility is a must.

The perfect candidate will have prior experience in staffing large-scale events, Stadia, or Sporting venues, with a proven track record of managing substantial casual teams across multiple sites.

YOUR ROLE

As a Staffing Manager at Shack Events, you will oversee the deployment of casual staff at designated venues across the UK.

Your responsibilities will include ensuring that suitable staff are assigned to each event, that relevant training is conducted to a high standard, and that all casual staff receive adequate support throughout their time with Shack.

You will play a vital role in recruiting, onboarding, training, scheduling, and managing the performance of our event staff.

YOUR TEAM

Reporting directly to our People Operations Manager and collaborating with our Senior Staffing Manager, you will be part of a team led by our Head of People.

WORKING ENVIRONMENT

This position is based out of our London office, with travel required to various venues for events and training sessions.

Due to the nature of the events industry, weekend work is common, supported by our TOIL scheme.

KEY RESPONSIBILITIES

  • Recruitment and Onboarding: Lead group interviews and engage with new hires.
  • Talent Identification: Focus on building a strong recruitment foundation for many roles.
  • Training and Development: Assist in delivering training programs to equip event staff with essential skills.
  • Event Staffing Fulfillment: Ensure appropriate staffing for your venues.
  • Event Day Administration: Manage venue-related administration, particularly concerning security measures.
  • Compliance Management: Maintain accurate records of staff details, adhering to GDPR policies.
  • Post-Event Evaluation: Conduct debriefs with event managers to assess staffing operations and recommend improvements.

EVENT DAY DUTIES

  • On-Site Oversight: Be present at venues to supervise event staff deployment, ensuring timely arrivals and adherence to uniform standards.
  • Staff Coordination: Work with event managers to assign staff to roles, adjusting as needed for event dynamics.
  • Issue Resolution: Serve as a contact point for staff concerns during events, providing effective solutions.
  • Team Support: Offer assistance to event staff, demonstrating leadership and teamwork to ensure event success.

If you believe you fit this profile, we look forward to hearing from you.

COMPENSATION PACKAGE:

  • Annual salary of £30,000 - £32,000
  • 28 days of holiday
  • Company laptop and complete desk setup
  • Regular departmental and bi-annual company events
  • Performance-based bonus
  • Private Health Care Scheme
  • TOIL Scheme
  • Long-term service benefits
  • Company pension plan

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