Event Staffing Coordinator

3 weeks ago

London, Greater London, United Kingdom Shack Events Full time
Job Overview

Shack Events is seeking a dedicated and skilled individual to fill the role of Staffing Manager for our dynamic Venue concessions operations.

ABOUT US

Shack Events is a family-owned venue concessions provider specializing in bar and confectionery services at some of the most thrilling Stadia and Sporting Venues throughout the UK. With ambitious plans ahead, we are excited to introduce this new position.

IDEAL CANDIDATE

We value personality and the ability to excel in high-pressure, fast-paced environments while maintaining a positive attitude and sense of humor, which are core principles of our organization. A structured and organized approach to managing various projects and tasks is essential.

Strong decision-making abilities, meticulous attention to detail, talent identification skills, and a diligent work ethic are crucial. Passion and determination are at the heart of our operations, and we seek an individual who shares our enthusiasm and commitment to developing a top-tier talent pool. Humility is paramount.

The perfect candidate will have prior experience in staffing for major events, Stadia, or Sporting venues, with a proven track record in managing large teams across multiple locations.

YOUR ROLE

As a Staffing Manager at Shack Events, you will oversee the deployment of casual staff at designated venues across the UK.

Your responsibilities will include ensuring that suitable staff are assigned to each event, that relevant training is conducted to a high standard, and that all casual staff receive adequate support throughout their time with Shack.

You will play a vital role in recruiting, onboarding, training, scheduling, and managing the performance of our event staff.

YOUR TEAM

Reporting directly to our People Operations Manager and collaborating with our Senior Staffing Manager, you will be part of a dedicated team led by our Head of People.

WORK ENVIRONMENT

This position is based out of our London office, with travel required to various venues for events and training sessions.

Due to the nature of the events industry, weekend work is common, supported by our TOIL scheme.

KEY RESPONSIBILITIES

  • Recruitment and Onboarding: Lead group interviews and engage with new hires.
  • Talent Identification: Focus on grassroots recruitment for many roles within the organization.
  • Training and Development: Assist in delivering training programs to equip event staff with essential skills and knowledge.
  • Event Staffing Fulfillment: Ensure venues are appropriately staffed.
  • Event Day Administration: Manage administrative tasks related to security and other venue requirements.
  • Compliance and Record Keeping: Maintain accurate records in accordance with GDPR policies.
  • Post-Event Evaluation: Conduct debriefs with event managers to assess staffing operations and identify areas for improvement.

EVENT DAY RESPONSIBILITIES

  • On-Site Management: Oversee the deployment of event staff, ensuring punctuality and adherence to uniform standards.
  • Staff Coordination: Collaborate with event managers to assign staff roles and adjust as needed based on event dynamics.
  • Issue Resolution: Serve as a point of contact for staff concerns during events, providing effective solutions.
  • Team Support: Offer assistance to event staff, demonstrating leadership and teamwork to ensure event success.

COMPENSATION AND BENEFITS

  • Annual salary of £30,000 - £32,000
  • 28 days of holiday
  • Company laptop and complete desk setup
  • Regular departmental and bi-annual company events
  • Performance-based bonuses
  • Private Health Care Scheme
  • TOIL Scheme
  • Long-term service benefits
  • Company pension plan

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