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Senior Innovation and Product Development Manager

2 months ago


London, Greater London, United Kingdom British Heart Foundation Full time


As a Senior Innovation and Product Development Manager, you will lead on new fundraising product development at the British Heart Foundation (BHF).


We have ambitious growth plans for innovation and product development at BHF, and this is an incredible opportunity for those who want to apply their talent, skills, and determination to change the future of innovation at the one of the UK's largest charities.


In this role, you'll develop and deliver a programme of fundraising innovation that, when successful, will accelerate, recalibrate, and challenge our Fundraising, Marketing and Communications strategy.

Your pipeline will be focused on sustainable, short-term income growth by launching fundraising products and propositions that reach new audiences and generate new revenue for the charity.


Taking ideas from customer insight, through ideation, prototyping and launch to help significantly grow income and support our mission-led directorates.

You'll engage with and support senior level stakeholders to develop new product concepts, business models and product development strategies.

This role will line manage two Innovation Managers.

Working arrangements

Please note this is a fixed term contract until April 2025, covering family leave.

This is a dual location role, with your working time split between your home and our London Office.


At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.

The use of our office spaces is driven in part by your role and the activities you need to do.

This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.


Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you


As our ideal candidate, you have strong experience designing and developing new product concepts and propositions in the charity sector, managing them through discovery and prototyping, and delivering fundraising products to consumers against commercial performance indicators.


With excellent project management, communication, and organisational skills, you have experience of leading innovation cycles, agile sprint and ideation sessions, a working knowledge of agile digital delivery processes and practice, and a track record of launching brand new concepts, campaigns, and products.


A proactive, ambitious, and resilient individual who can do things differently and take risks, you have experience leading a team and working in a fast-paced, multi-workstream, commercial orientated environment.