We have other current jobs related to this field that you can find below
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Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAre you passionate about leading change and driving excellence in healthcare? Do you have the vision, inspiration, and operational expertise to enhance Governance, Risk and Assurance processes within a dynamic organization? About the Role As the Deputy Associate Director of Risk and Assurance, you will play a pivotal role in our commitment to deliver...
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Deputy Director of Risk and Assurance
1 week ago
Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals Full timeAre you passionate about driving excellence in healthcare? Do you possess the vision, inspiration, and operational expertise to enhance Governance, Risk, and Assurance processes within a dynamic organization? If so, we invite you to consider this exciting opportunity at Lancashire Teaching Hospitals NHS Foundation Trust. Your Impact Strategic...
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Early Customer Resolution Coordinator
1 month ago
Preston, Lancashire, United Kingdom Places for People Full timeAt Places for People, we hire People, not numbers So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for Of course, experience and track record are important, but we're more interested in hiring someone who embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to...
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Customer Service Resolution Specialist
2 weeks ago
Preston, Lancashire, United Kingdom dnata Full timednata Travel Group, a key player in the travel industry, encompasses renowned brands such as Gold Medal, Netflights, Travelbag, and Travel Republic. We are currently seeking Customer Service Resolution Specialists to become part of our dynamic team. This role presents an exciting opportunity to engage in a vibrant sector where each day brings new...
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Deputy Depot Driver Team Leader
2 days ago
Preston, Lancashire, United Kingdom Leader Online Ltd Full timeDeputy Depot Driver Team Leader Job DescriptionLeader Online Ltd is seeking a highly skilled and experienced Deputy Depot Driver Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of drivers and ensuring the safe and timely transportation of goods.About the RoleThe Deputy Depot Driver Team Leader...
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Tax Dispute Resolution Leader
1 week ago
Preston, Lancashire, United Kingdom RSM Full timeRSM - Tax Dispute Resolution ServiceWe are seeking a driven and experienced professional to lead our expanding Tax Dispute Resolution Service in the North West Region. This role offers the opportunity to work with regional and national clients, focusing on case management and enhancing our Tax Investigations offering.Overseeing Client Projects: Direct and...
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Director of Clinical Operations
4 days ago
Preston, Lancashire, United Kingdom The Disabilities Trust Full timeDirector of Clinical OperationsSalary: £49,119 - £57,331 per annum DOEHours: 36 Hours per weekAbout UsThe Disabilities Trust is a leading provider of specialist services for individuals with complex disabilities and mental health needs. Our mission is to empower people to live fulfilling lives, and we achieve this through our expert care and support...
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Network Operations Leader
2 weeks ago
Preston, Lancashire, United Kingdom NFP People Full timeNetwork Operations Leader We are seeking a dedicated and values-oriented Network Operations Manager to oversee the delivery of Residential and Supported Living Services in the Lancashire region. Position: Network Operations Leader Location: Lancashire Salary: £43,089.00-£48,445.00 per annum Contract: Permanent, Full-time – 37.5 hours per week About the...
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Network Operations Manager
2 weeks ago
Preston, Lancashire, United Kingdom NFP People Full timeOperational Network Manager We are seeking a dedicated and values-oriented Operational Network/Area Manager to oversee the delivery of Residential & Supported Living Services. Position: Operational Network Manager Location: Preston, Lancashire Salary: £43,089.00-£48,445.00 per year Contract: Permanent, Full time – 37.5 hours per week Role Overview: This...
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Network Operations Leader
2 weeks ago
Preston, Lancashire, United Kingdom NFP People Full timeNetwork Operations Leader We are seeking a dedicated and values-oriented Network Operations Manager to oversee a team delivering Residential and Supported Living Services. Position: Network Operations Leader Location: Lancashire Salary: £43,089.00-£48,445.00 per annum Contract: Permanent, Full-time – 37.5 hours per week Role Overview: In this rewarding...
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Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timePosition Overview Join a vibrant and innovative organization where your expertise can flourish. Lancashire Teaching Hospitals NHS Foundation Trust, with a significant turnover and a dedicated workforce, is committed to providing outstanding healthcare services. We are seeking a Lead Financial Consultant to enhance our esteemed finance team. This role offers...
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International Customer Service Coordinator
2 weeks ago
Preston, Lancashire, United Kingdom Adecco Full timePosition Title: International Customer Service Coordinator Department: Role Overview: In the capacity of an International Customer Service Coordinator, you will be instrumental in delivering an exceptional customer journey for both domestic and global clientele. Your main duty will involve overseeing and facilitating the customer order lifecycle from...
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Customer Delivery Specialist
1 week ago
Preston, Lancashire, United Kingdom Wiltshire Farm Foods Full timeDelivering Delicious Meals to Our Valued CustomersWiltshire Farm Foods is seeking a dedicated and reliable Customer Delivery Driver/Picker to join our growing team. In this role, you will play a vital part in ensuring our customers receive their frozen meals promptly and with exceptional service.Your Responsibilities:Deliver frozen meals directly to customer...
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Director of Operations and Human Resources
3 days ago
Preston, Lancashire, United Kingdom NFP People Full time £35,000 - £40,000About the Role:We are seeking an experienced and professional operational manager with HR expertise to join our team as the Director of Operations and Human Resources. This is an exciting opportunity to shape the future of our Youth Zone and make a real impact on the lives of young people and the community.Key Responsibilities:Lead and manage the back-office...
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Director of Fire Safety Operations
2 weeks ago
Preston, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeAbout the Role:If you are seeking a rewarding opportunity, Lancashire Care Foundation Trust is an esteemed organization dedicated to providing exceptional mental health and community services.We are in search of a Director of Fire Safety Operations to join our team on a permanent basis.Key Responsibilities:Lead the Fire Safety Team, ensuring that all Trust...
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Export Operations Specialist
2 weeks ago
Preston, Lancashire, United Kingdom Adecco Full timePosition Title: Export Operations SpecialistAs an Export Operations Specialist, you will be instrumental in delivering an exceptional customer journey for our domestic and global clientele. Your main duty will be to oversee and facilitate the customer order workflow from initiation to completion, offering expert assistance and addressing any inquiries or...
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Deputy Finance Business Partner
3 days ago
Preston, Lancashire, United Kingdom Bayman Atkinson and Smythe Full time**Job Summary**Bayman Atkinson and Smythe is seeking a highly skilled Deputy Finance Business Partner to join our finance team. As a key member of our team, you will provide financial support, budget setting, strategic planning, and review to various business areas.**Key Responsibilities**Collaborate with budget holders to provide financial guidance and...
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Operational Excellence Lead
2 weeks ago
Preston, Lancashire, United Kingdom CBSbutler Full timeService Improvement LeadLocation: HybridSalary: £45,000 - £52,000 plus comprehensive benefitsRole Overview: Service Improvement LeadOversee Continuous Service Improvement initiatives related to the AIR-ERP service.Maintain and enhance the AIR ERP service framework and relevant process documentation.Coordinate and integrate support processes among various...
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Deputy Ward Manager
1 week ago
Preston, Lancashire, United Kingdom Jupiter Recruitment Full timeAbout the Role Jupiter Recruitment is seeking a dedicated and experienced Deputy Ward Manager to join our esteemed client, a leading provider of mental health services in Lancashire. This independent hospital specializes in treating acute mental health conditions and eating disorders, offering a supportive and challenging environment for passionate...
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Finance Director
1 week ago
Preston, Lancashire, United Kingdom dnata Full timeAbout dnata Travel Group dnata Travel Group, a part of the Emirates Group, encompasses renowned brands like Gold Medal, Netflights, Travelbag, and Travel Republic. The Opportunity: Finance Director (Maternity Cover) We are seeking a highly experienced Finance Director to lead our finance team on a 12-month maternity cover basis at our UK Head Office. This...
Deputy Director Operational Excellence, Customer Resolutions
2 months ago
A significant proportion of the role relates to the job holder's responsibility and accountabilities as the Departments Agents Process Owner, working with and influencing a significant number of senior stakeholders in HMRC, having in place the processes and assurance activities that effectively identify and, then alongside colleagues on Customer Compliance, tackle agents who are operating below the published agent standards. This may include personally representing HMRC in Judicial Reviews and similar.
This is a key and high-profile leadership role within OE and the Customer Services Group (CSG). You will work closely with colleagues in OE and with Customer Service Directors along with a range of stakeholders both internal and external to HMRC.
Person specification- Operational delivery leadership, demonstrating the ability to build staff capability and embed improvement activity across a large and complex business
- Expertise in processes and systems that understand customer behaviours and how these relate back to operational delivery
- The ability to develop excellent relationships with a wide range of senior stakeholders
- Strong collaboration and influencing skills with the ability to build an effective network of key stakeholders quickly
- Experience of handling complex, both public and politically sensitive customer cases.
- The ability to gain commitment, trust and support to delivery amongst colleagues
- A clear record of success in transforming data into insights which align with the future vision and improve business performance
- A real focus on the customer, identifying shifting needs, as well as the drive to overcome obstacles in building consensus for change
- An ability to understand the implications of complex policy and transformation on the customer through a proactive approach to engagement with senior stakeholders.
- The ability to focus on the needs of customers and suppliers to develop commercial partnerships which deliver greatest value and maintain an economic long-term focus.