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Membership Governance Manager
2 months ago
Job summary
Membership Governance Manager
This is an exciting opportunity to join our team. This new role will work closely with the Company Secretary across both Tameside & Glossop Integrated Care NHS Foundation Trust and Stockport NHS Foundation Trust, to lead and develop an effective Council of Governors and Membership as a key statutory function within the governance model of Foundation Trusts.
You will be responsible for the development and implementation of an effective membership strategy, enabling fulfilment of all aspects of membership recruitment and engagement. You will need to ensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, supporting the Company Secretary with respect to key statutory duties.
This is a great opportunity for an individual with experience of building effective relationships with a wide range of stakeholders, with an organised and systematic approach.
You will co-ordinate the work plan and agenda setting process for the Council of Governors, and be responsible for servicing the meeting which will include preparation and distribution of papers including attending and producing minutes and follow up actions. You will therefore need to be organised, have good administrative skills, be able to communicate verbally and in writing. The role will entail taking minutes, but support will be provided should you need development in this area.
Interviews 25th July 2024
Main duties of the job
The post holder will be responsible for the development and implementation of an effective membership strategy, enabling fulfilment of all aspects of membership recruitment and engagement. S/he willensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, supporting the Company Secretary with respect to key statutory duties.
This is a great opportunity for an individual with experience of building effective relationships with a wide range of stakeholders, with an organised and systematic approach.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust provides a range of services both within the hospital and across our community for both adults and children.Stockport NHS Foundation Trust provides hospital services for children and adults across Stockport and the High Peak, as well as community health services for Stockport, Both Trusts treats over 500,000 patients per year.
Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
To ensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, specifically supporting the Company Secretary with respect to key statutory duties.
Enable and support the governors to fulfil their roles effectively by providing a high level of administrative support, including acting as first point of contact, taking enquiries via multiple communication channels and responding accurately and efficiently. To provide an efficient and effective liaison service to the membership in matters relating to member support or involvement, offering a problem solving approach to the issues raised.
Develop and deliver a programme of regular membership events to attract new members and to maintain the interest and involvement of current members, including co-ordinator of the Annual Members Meeting.
Co-ordinate the work plan and agenda setting process for the Council of Governors (and its Committees). Arrange meeting dates and prepare and collate papers for distribution and publication; attend meetings; produce and circulate minutes; and coordinate the identification and completion of actions arising, to support governors in fulfilling their statutory duties.
To work with the Council of Governors to design an effective and comprehensive long-term membership strategy.
Guidance to governors that ensures highly complex and sensitive information regarding the Foundation Trusts can be disseminated to the wider public.
To manage the process of formal governor elections.
To ensue a well-developed approach to membership recruitment and be responsible for the management of the Trust's membership database.
To co-ordinate the approach tomembership engagement, enabling governors to fulfill their statutory duties.
Person Specification
Education and Qualifications
Essential
Degree level qualification or relevant significant substantial experience Evidence of further professional development
Knowledge
Essential
Knowledge of good practice in membership organisations Understanding of corporate governance in at least one sector (private / public / charity)
Desirable
Knowledge of NHS Foundation Trust governance arrangements
Experience
Essential
Experience working in related areas gaining the necessary skills and experience for the post. Experience in report writing, presentation, influencing and persuasion, developing action plans to cover a range of complex activities. Experience of working productively with partner organisations, groups and committees. Experience in planning, managing and delivering events to a high standard.
Desirable
Experience of working with patients and/or public in engagement processes. Knowledge of the social and cultural demographics of Stockport and Tameside & Glossop communities.
Skills and Abilities
Essential
Ability to produce accurate, high-quality reports, minutes, presentations, briefings and analysis requiring attention to detail at all times. Proficient use of MS Word, MS Powerpoint, e-mail and internet applications. Excellent organisational, communication, presentation and interpersonal skills and ability to prioritise workload to meet changing demands. Expected to occasionally deal with complaints, handling them in a sensitive manner to reach an adequate conclusion. Ability to work unsupervised, on own initiative, to meet challenging deadlines. Ability to maintain high standards of diplomacy and confidentiality. Problem solving skills with ability to act on decisions.