Marketing Lead
2 months ago
Marketing Lead - Dynamics CRM Specialist
Responsibilities:
• Lead the implementation and customization of Microsoft Dynamics CRM.
• Develop workflows, plugins, and integrations to streamline customer data and improve service delivery.
• Train staff on the use of the CRM system and create documentation.
• Ensure the CRM system integrates seamlessly with the data lake and other systems.
Qualifications:
• Minimum 10+ years of experience in Microsoft Dynamics CRM
• Extensive experience with Microsoft Dynamics CRM, including customizations and integrations.
• Hands on experience with Dynamics Customer Service, Customer engagement Marketing modules from Dynamics CRM
• Strong understanding of CRM workflows and data management.
• Experience in training and support.
• Experience in the luxury hospitality or high-end consumer market.
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