Band 4 Medical Secretary

2 weeks ago


Birmingham, United Kingdom University Hospitals Birmingham Nhs Foundation Trust Full time

Job summary An exciting opportunity has arisen to join the Dermatology Medical Secretaries.
We are looking for an enthusiastic person who would like to make a positive impact to the department and to better patient care.
The main tasks include typing letters, taking telephone queries and dealing with patient requests via telephone, updating clinic outcomes when required, liaising with the Dermatology Booking Team, folding letters and sending them out in the post, scanning, cancelling activity for Consultant leave and ad-hoc duties as required.
Main duties of the job We have an exciting opportunity that has arisen to join the Dermatology Secretary Team.
This is a busy role in the Dermatology Department providing secretarial duties to the Consultants.
This includes cancelling clinics, backfilling any last minute outpatient cancellations, ensuring that clinic outcomes are recorded correctly, and pathways are updated, audiotyping digital dictation, post, patient queries and ad-hoc duties.
About us We are recognised as one of the leading NHS Foundation Trusts in the UK.
Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.Our commitment to our staff is to create the best place for them to work, and we are dedicated to:Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.
This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.
This is more than words.
We are taking action.
Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.
We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Person Specification Qualifications Essential *Good General Education (eg.
GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in a clerical environment *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology *Working knowledge of medical terminology Experience Essential *Experience of working as a Medical Secretary *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages ( Word, Excel and Outlook) *Experience of using IT systems *Experience of working in Healthcare *Good Organisational skills *Able to use own initiative and deal with the unpredictable *Able to work under pressure and to multi-task *Able to work to deadlines Desirable *Experience of working in a busy environment Additional Criteria Essential *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills *Good organisational skills *Team Player *Conscientious *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites Desirable *Ability to work under pressure and deal with stressful situations



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