Band 4 Senior Medical Secretary
6 months ago
**Job summary**:
ARE YOU A SUPER SECRETARY...THEN WE WANT YOU We are looking for an experienced full time medical secretary to work in the Upper GI department at Heartlands.
The role itself consists of audio typing of clinics, this is done via dragon. So you will need to be an excellent audio typist. Other duties consist of diary management, clinic cancellations and setting up of extra clinics. Monitoring results and providing the consultants with weekly results lists to report on. Looking at rotas and reorganising clinics due to ward weeks, on call, annual and study leave. Good communication skills are needed as the phones are very busy. Home working and flexible hours will be considered.
**Main duties, tasks & skills required**:
The role itself consists of audio typing of clinics, this is done via dragon. So you will need to be an excellent audio typist. Other duties consist of diary management, clinic cancellations and setting up of extra clinics. Monitoring results and providing the consultants with weekly results lists to report on. Looking at rotas and reorganising clinics due to ward weeks, on call, annual and study leave. Good communication skills are needed as the phones are very busy. Home working and flexible hours will be considered.
**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
**Person specification**:
**Qualifications**:
**Essential**:
- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Working knowledge of medical terminology
**Experience**:
**Essential**:
- Experience of working as a Medical Secretary
- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in Healthcare
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi-task
- Able to work to deadlines
**Additional Criteria**:
**Essential**:
- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Good keyboard / IT skills
- Good organisation skills and ability to multitask
- Good time management skills
- Ability to deal professionally with enquiries from staff, patients and visitors
- Ability to problem solve
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation and commitment
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