Band 4 Medical Secretary

3 weeks ago


Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

We are looking to appoint a motivated and enthusiastic individual who has a proven track record working as a medical secretary. The successful applicant should be able to work under pressure and demonstrate excellent organisational skill.

You will be expected to provide a comprehensive secretarial and administrative service to designated consultants and their teams.

Our medical secretaries provide a highly valued service to the clinical teams; you will need to have experience working as a secretary or administrator, preferably within a healthcare environment, along with Ampsar or equivalent medical terminology qualification, accurate audio-typing, effective IT, and organisation and administrative skills. You should be a team-player with excellent written and verbal communication skills. You should have a good telephone manner with good interpersonal skills and a flexible approach to duties, be friendly and helpful, and able to prioritise and organise your own workload. You need to be comfortable working in an ever changing environment and be able to retain your focus on providing an excellent service to patients, staff and external stakeholders such as referrers
- Provide a comprehensive medical secretarial service, using Microsoft Word packages including, typing clinic assessments, reports, discharge summaries and other relevant confidential correspondence dealing with complex medical terminology, digital dictation (Speech Exec system) and audio transcription.
- Provision of a full secretarial support to designated staff and teams working within the service. Where applicable contribute to completing the pooled typing.
- Liaise with appropriate internal or external staff to arrange clinical investigations or procedures.
- Ensure patient records both manual and electronic are kept up to date
- Focal point for enquiries in person and telephone calls from patients, clinicians and other relevant disciplines of staff, assessed and implementing action required to proceed
- Maintain and update identified databases or spread sheets
- Responsible for managing own workload, planning and prioritising between each professional using the most appropriate system available.
- Co-ordinate and arrange teaching/training Sessions. Contact members of staff or external agencies and prepare schedule of speakers, topic and date for the year. Book venues, organise necessary equipment, prepare evaluation forms and attendance lists

Covid-19 Vaccination Requirement

Pease see attached Job description and person specification.

To ensure effective working with the Healthcare professionals within West Midland Rehabilitation Centre and across the West Midlands Region. To provide a comprehensive secretarial service to identified consultants, junior doctors, designated staff and teams within the service



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