Band 4 Medical Secretary- Faster Diagnostic Service

3 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking for a Band 4 Medical Secretary to be based in the Faster Diagnostic service - Non specific symptom urgent cancer pathway. As a medical secretary you will be helping our patients across their whole journey within the trust from when they are first referred to our service until their discharge. This is a rewarding and exciting opportunity to join a fast paced team working in one of the largest NHS Trusts in the UK.

This is an exciting role that involves working closely with a number of specialities to enable us to efficiently accept and treat GP referrals. We pride ourselves on offering the very best care to patients from across Birmingham and Solihull and we are looking for someone with a positive can-do attitude to fill this challenging but rewarding role.

By assisting our Consultant Physician, CNS team and Patient Care coordinator with their administrative workload as their Medical Secretary you will enable them to fully focus on their clinical commitment to their patients whilst ensuring that their time is filled efficiently in order for them to provide the highest level of service to our patients.

**Main duties, tasks & skills required**:
Main duties of the job
- To provide a complete confidential medical secretarial service for the Consultant(s). To be responsible for the organisation of meetings, agendas and minutes.
- To provide and receive complex information. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries. To provide a point of contact for GPs, patients/relatives/carers, who are often highly emotional and distressed ensuring that any language or other communication barriers are overcome.
- To touch type from audio and / or shorthand the following documents: clinical letters, results letters.
- To understand the patient pathway and provide information and reassurance in a professional manner. Deal with queries and instigate appropriate action.
- Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel.
- To organise and maintain theatre schedule adding patients to lists and ensuring patients are seen for tests as appropriate.
- To manage, progress & chase results of patient investigations, prioritise and action according to clinical need. To develop and maintain an efficient filing system on behalf of the Consultant(s) to include correspondence, reports, results ect.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in a clerical environment

AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Working knowledge of medical terminology

**Experience**:
**Essential**:
Experience of working as a Medical Secretary

Experience of dealing with the Public/Customer service experience

Experience of working with a range of Microsoft Office packages (e.g. Word,Excel and Outlook)

Experience of using IT systems

Experience of working in Healthcare

Good Organisational skills

Able to use own initiative and deal with the unpredictable

Able to work under pressure and to multi-task

Able to work to deadlines

**Disclosure and Barring Service Check**:

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