Band 4 Medical Secretary
5 months ago
**Job summary**:
We have an exciting opportunity to recruit a motivated and passionate Medical Secretary/PA to our Lower GI Team to provide secretarial and administrative support to two Consultant Surgeons. The Lower GI Service provides a high level of care and management to patients with diagnoses of cancer and benign conditions.
You will need to possess good typing and administrative skills, with previous secretarial experience and excellent communication skills. Excellent time management and prioritisation skills, as well as attention to detail, are also essential in order to meet Trust Targets and tight deadlines. You will need to be a friendly individual who enjoys working as part of a Team, as well as individually, as the other Medical Secretaries do.
Our Medical Secretaries keep things running smoothly by juggling clinical and administrative duties and deal with a variety of patients and Clinicians, whilst all the time keeping a smile on their face.
**Main duties, tasks & skills required**:
Keyboard/Typing skills.
Diary Management.
Waiting List Management
Knowledge of IT Systems (e.g. Microsoft Word, Excel, Outlook).
Organisation and Prioritisation.
Time Management.
Attention to detail.
Teamwork.
Ability to deal with stressful and sensitive situations.
**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
**Person specification**:
**Qualifications**:
**Essential**:
- Good General Education (e.g. GSCE Maths and English Grade 4-9).
- RSA/OCR II or equivalent experience.
- Business Administration NVQ 3 or equivalent experience in a clerical setting.
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology.
- Working knowledge of medical terminology.
**Experience**:
**Essential**:
- Experience of working as a Medical Secretary.
- Experience of dealing with the Public/Customer service experience.
- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook).
- Experience of using IT systems.
- Experience of working in Healthcare.
- Good organisational skills.
- Able to use own initiative and deal with the unpredictable.
- Ability to work under pressure and multi-task.
- Able to work to deadlines.
**Desirable**:
- Experience of working in a busy environment.
**Additional Criteria**:
**Essential**:
- Good communication/Customer care skills.
- Good keyboard/IT skills.
- Good organisation skills.
- Good time management skills.
- Ability to deal professionally with queries from patients, staff and visitors.
- Ability to problem solve.
- Understand Data Protection and confidentiality principles.
- Ability to pay attention where there are unpredictable interruptions to the work pattern.
- Ability to deal with stressful and sensitive situations.
- Work effectively and flexibly within a Team.
- Must be able to demonstrate an understanding of equality and diversity.
- Demonstrate care and compassion.
- Good communication/interpersonal skills.
- Team player.
- Punctuality.
- Conscientious.
- Ability to demonstrate reliability, motivation and commitment.
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