Band 4 Medical Secretary

4 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking to recruit an enthusiastic and motivated Band 4 Medical Secretary to join our secretarial team within the Burns and Plastics Department at Queen Elizabeth Hospitals Birmingham. The post requires an individual who is resilient and adaptable to work in a fast paced professional environment.

You should have good communication and organisational skills and able to use your own initiative in prioritising your workload to enable the consultant(s) to optimise their clinical commitment.

You should ideally possess AMPSAR/medical terminology qualification or demonstrate previous substantial administration experience with excellent audio-typing skills; understanding of the RTT pathway and experience of managing waiting lists. You must also be confident using MS office and other IT systems.

The post is full time (37.5 hours) working across 5 days (Monday to Friday).

**Main duties, tasks & skills required**:

- To book, reschedule and cancel appointments/clinics.
- Monitor clinic capacity.
- To liaise with theatres, pre-screening, hospital wards and other departments when arranging

patient TCI's for allocated theatres lists.
- To produce accurate correspondence in a timely manner, typing from audio dictation.
- Providing a first point of contact for patients, colleagues and other health care professionals.
- Updating and inputting of patient information on to the appropriate systems and

spreadsheets.
- Attending weekly theatre forward look meetings via MS Teams with your team.
- Completing necessary actions required from correspondence and requests received

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Working knowledge of medical terminology

**Experience**:
**Essential**:

- Experience of working as a Medical Secretary
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in Healthcare
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi-task
- Able to work to deadlines

**Desirable**:

- Experience of working in a busy environment

**Additional Criteria**:
**Essential**:

- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation and commitment
- Ability to travel to multiple sites

**Desirable**:

- Ability to work under pressure and deal with stressful situations

**Disclosure and Barring Service Check**:

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