Programme Administrator

5 days ago

London, Greater London, United Kingdom London Business School Full time
About the Role

We are seeking a highly organized and customer-focused Programme Administrator to join our team on a permanent basis. As a Programme Administrator, you will play a key role in supporting the delivery of all degree programmes, working closely with Programme Managers, Senior Managers, and Programme Directors.

Main Responsibilities
  • Office Management: Provide administrative support for office management, including ordering stationery, meeting coordination, event organization, and maintaining a well-stocked kitchen.
  • Administrative Support: Assist the Programme Team in organizing Programme events and activities, including Orientation, exchange activities, speaker events, Congregation, and Exam board.
  • Student Support: Provide a first point of contact service to students and other stakeholders, responding to queries and escalating issues as required to ensure effective resolution.
  • Student Experience: Contribute to the development of the student experience by engaging with students, attending events, and building effective working relationships.
Requirements
  • Customer Service: Experience of providing an outstanding level of customer service.
  • IT Skills: Proficient in commonly used IT packages such as Microsoft Word, Excel, and database management systems.
  • Interpersonal Skills: Excellent interpersonal and relationship skills, with the ability to address a variety of stakeholders.
  • Organizational Skills: Excellent organization skills and meticulous attention to detail.
  • Teamwork: A team player who can work collaboratively and takes ownership and responsibility for their work.
  • Proactivity: Displays a proactive approach to tasks, suggesting improvements and solutions.
  • Project Management: A good understanding of project timelines.
About Us

London Business School is a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. We offer best-in-class hybrid learning to our students and participants, while creating a flexible, supportive, and dynamic working environment for our people to excel in, whatever their location.

What We Offer
  • Annual Leave: Generous annual leave of 27 days plus extra between Christmas and New Year.
  • Pension Scheme: Automatic enrolment to a fantastic workplace pension scheme.
  • Wellbeing: A range of wellbeing offerings to support your physical, mental, and financial health.
  • Professional Development: Amazing range of professional development to support your career path.
  • Cycle to Work Scheme: Enhanced cycle to work scheme.
  • Volunteering Leave: Up to 5 days volunteering leave.
  • Emergency Leave: Up to 5 days paid emergency leave for staff who have caring responsibilities.

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