Programme and Administration Coordinator

6 days ago

London, Greater London, United Kingdom DiverseJobsMatter Full time

About DiverseJobsMatter

We are a leading provider of inspirational communication skills training for businesses, specializing in techniques from theatre. Our clients include major international corporations and leading global business schools, and we pride ourselves on our personal and friendly approach, with first-class service values.

Job Summary

We are seeking a highly organized and detail-oriented Programme and Administration Coordinator to join our team. As a key member of our office, you will be responsible for the administration and organization of our in-person and online training events, ensuring that our small office runs smoothly and that our clients and trainer team receive excellent service and communication.

Key Responsibilities

· Day-to-day administration of our large-scale training programmes, including booking trainers, creating schedules, distributing joining instructions and setting up online scheduling systems.

· Liaising with client contacts to set up logistics and sharing logistical information with the trainer team to ensure a smooth delivery.

· Booking hotels for international travel and supporting the trainer team with ad hoc travel arrangements.

· Administration of 1:1 coaching sessions, managing invites and diaries.

Programme Delivery

· Acting as a technical host for virtual training courses, opening up links, putting participants into breakout rooms and spotlighting contributors.

· Supporting at in-person events in the UK and internationally.

Administrative Support

· Formatting PowerPoints, reminder notes and other materials to be shared with clients and participants.

· Supporting the Creative Directors with administration of recruitment, onboarding and development initiatives for our international trainer community.

· Finance administration support, including collating expenses receipts and summaries.

· Providing general administrative and PA support to the Company Directors.

Office Administration

· Answering the main business phone line, buying office supplies, basic technology support and organizing team days.

Requirements

The successful candidate will have:

· Excellent organizational, written and verbal communication skills.

· Some experience working in a similar role or a role with transferable skills.

· A good level of IT skills, particularly Microsoft Office 365, and the ability to quickly get confident with new software.

· The ability to work independently and create practical systems to successfully manage workload.

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