Programme Administrators

2 months ago

London, Greater London, United Kingdom UCL Full time

About us

The UCL School of Management is home to UCL's business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.

The School is home to over 1,900 students, with more than 55% from outside the UK.

This is an exciting time to join the UCL School of Management as it is embarking on a significant expansion plan which will see it deliver on a new strategy to double in size over the next five years. An increase in degree programmes and staff will ensure that we continue our mission to deliver the next generation of socially conscious entrepreneurial leaders, who will tackle the world's greatest challenges.

Further information about the School can be found here:

About the role

The role holders will be involved in the development and set-up of procedures and processes related to new programmes being launched in the School. The first student intakes are expected in September 2025 and it is expected this role will then focus on administering one programme.

Programme Administrator - Undergraduate:

The role will specialise in administering all matters relating to the teaching and learning activities of the designated programme(s), ensuring effective procedures are documented and adopted for dealing with enquiries, applications, induction, module selections, student queries, assessments, progression, student support, committees and events. The post will lead in achieving a high quality and timely service to current and prospective students and staff relating to the designated courses/programmes and beyond. The post plays a key role in the development of the School of Management Teaching and Learning Support Team.

Programme Administrator - Postgraduate:

The role will specialise in administering all matters relating to the teaching and learning activities of the designated programme(s), ensuring effective procedures are documented and adopted for dealing with enquiries, applications, induction, module selections, student queries, assessments, student support, committees and events. The post will lead in achieving a high quality and timely service to current and prospective students, alumni and staff relating to the designated programmes/modules and beyond. The post plays a key role in the development of the School of Management Teaching and Learning Support Team.

About you

The successful candidates will need to demonstrate the following criteria:

  • An undergraduate degree or similar level of professional education (i.e. professional development qualification) or equivalent experience in a similar role.
  • Previous experience of working in teaching and learning administration in a Higher Education environment.
  • Demonstrable experience of enhancing the student lifecycle from applicant to graduation.
  • Familiarity with Moodle or equivalent virtual learning environments.
  • Familiarity with student systems such as Student Information Systems, Admissions platforms (or equivalent).

Please state clearly in your application which position you would like to be considered for.

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