Programme Administration Specialist

6 days ago


London, Greater London, United Kingdom Signature Recruitment Full time
Programme Officer Role

Signature Recruitment is seeking a skilled and experienced Programme Officer to join our client, a prestigious London university, on a temporary, full-time basis. This exciting opportunity will involve working in a fast-paced, busy academic environment, ensuring a smooth start to the new academic year.

Key Responsibilities:
  • Student Support: Manage high volumes of student queries, both via email and directly with students, providing excellent customer service and signposting as necessary.
  • Administrative Tasks: Update spreadsheets with accuracy and attention to detail, assist with the preparation and execution of events for the academic year, and support colleagues in times of high-volume activity.
  • Module and Programme Evaluation: Contribute to the student journey with module, programme evaluation, and assessment processes.
Requirements:
  • Administrative Experience: Proven experience in an administrative and student-facing role within a higher education setting.
  • Communication Skills: Excellent written and verbal communication skills with a strong emphasis on exceptional customer service.
  • Teamwork and Flexibility: An enthusiastic, proactive, and positive team member with excellent time management, organisational skills, and attention to detail.
  • Technical Skills: Highly proficient in IT systems, including Microsoft Office, and the ability to work on new systems, particularly an understanding of Student Records Systems.


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