Customer Experience Manager
2 days ago
Responsibilities and Accountabilities:
- Deliver exceptional customer service through phone, email, and other communication channels
- Respond to customer inquiries and resolve issues promptly and professionally
- Work collaboratively with the customer services team to achieve sales targets and customer satisfaction goals
- Identify opportunities to improve customer experience and implement changes as needed
Benefits Package: We offer a competitive salary of £26,000 - £31,000 per annum, plus a range of benefits including annual bonus scheme, life assurance, matched pension contributions, 25 days annual leave, and more. You will also receive a comprehensive induction and training program to help you develop your skills and knowledge.
About V12 Retail Finance: V12 Retail Finance is a leading provider of financial services, dedicated to delivering exceptional customer experiences. We are passionate about building long-term relationships with our customers and are committed to providing an inclusive and supportive work environment that encourages growth and development.
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