Ambitious Store Manager for Customer Experience

5 days ago


Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full time

We are committed to building diverse and representative teams at ENGINEERINGUK, where everyone can bring their whole selves to work and be at their best. We support each other and work together to achieve our goals.

Job Overview

This is an exciting opportunity to join our team as a Team Leader in a fast-paced environment. Our store managers are responsible for leading the majority of our colleague population and are integral to the in-store team.

Your key responsibilities will include driving a selling culture within your team, consistently raising performance and capability of the team to support developing internal talent, utilizing and exploiting data to support operational decisions, implementing a continuous improvement mentality within the team, and working in partnership with the wider team.

Key Responsibilities
  • Driving sales growth through effective management and leadership of your team
  • Developing and implementing strategies to improve customer satisfaction and loyalty
  • Maintaining high standards of customer service and ensuring all colleagues understand their role in delivering exceptional customer experiences

In return for your hard work and dedication, you will receive a competitive salary of £35,000 - £45,000 per annum, depending on experience. You will also have access to a range of benefits including 20% colleague discount across all M&S products, competitive holiday entitlement, discretionary bonus schemes, a generous Defined Contribution Pension Scheme, Life Assurance, and amazing perks and discounts via our M&S Choices portal.

About Us

ENGINEERINGUK is a dynamic and forward-thinking company that values its employees and strives to create a positive work-life balance. We offer a supportive and inclusive environment where you can grow and develop your career.



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