Customer Experience Advisor

1 month ago


Cardiff, Cardiff, United Kingdom CV Library Full time

Exciting Career Opportunity

We are seeking a talented individual to join our team as a Customer Experience Advisor. This is an exciting opportunity to gain a lifelong set of skills within the futureproof energy market, while being able to progress to your own personal career goals through a commitment to employee development.

Job Description:

This role will provide vital assistance to ensure customers receive the best possible service. The ideal candidate will have proven experience in delivering an excellent service to customers and possess strong communication skills. You will be required to multitask and manage projects, as well as learn about technical aspects of domestic energy efficiency methods.

Key Responsibilities:

Project management - management of surveyor and engineer appointments.Customer reviews and social media communication support.

What We Offer:

We offer a competitive salary of £26,000 - £28,000, plus training and development opportunities. Our company culture is excellent, with holidays and pension schemes available. If you are a customer-facing individual looking to branch into the renewable energy market, this could be the perfect opportunity for you.



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