Customer Experience Lead
3 days ago
We are looking for a Customer Experience Lead to join our store team in Llandudno and focus on delivering exceptional customer experiences.
About the RoleThe Customer Experience Lead will be responsible for developing a team culture of putting the customer at the heart of everything we do. The successful candidate will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
Key Responsibilities:- Coach, train, and develop colleagues within your store
- Make commercial decisions around stock availability and merchandising
- Actively seek contact with key stakeholders to gain a wider understanding of the business
- Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities
An estimated salary of £42,500 - £60,000 per annum is available for this role, depending on experience.
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Lead Landscape Architect Position
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Lead Careers Landscape Architecture Role
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience Manager
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Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAt BUUK Infrastructure, our vision is to accelerate the UK's transition to net zero. As a key player in this movement, we're seeking an exceptional Customer Experience Manager to drive our contact centre operations forward.We're committed to providing a supportive environment where our team members feel empowered to thrive. Our group of companies has been at...
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Customer Experience Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Workwales Full timeWorkwales is seeking an experienced Customer Experience Specialist to join our team. This is an exciting opportunity to work with a niche company that prioritizes delivering exceptional customer experiences.The ideal candidate will have prior experience in customer-facing roles, preferably in retail or manufacturing settings. They will be responsible for...
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Customer Experience Specialist
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Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeJob OverviewWe are seeking an experienced Customer Experience Specialist to join our team at ENGINEERINGUK. This is a fantastic opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our business.The successful candidate will have excellent communication skills, be able to multitask, and have a passion for...
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Customer Experience Representative
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Cardiff, Cardiff, United Kingdom Pub and Dining - Stonegate Group Full timeA Customer Experience Representative is required to provide an outstanding service to our customers at Henrys Cafe Bar.Your main responsibilities will include delivering exceptional customer experiences, greeting guests warmly, and taking orders efficiently. As part of our team, you will work collaboratively to prepare and serve our high-quality food and...
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User Experience Lead
1 month ago
Cardiff, Cardiff, United Kingdom Admiral Group Plc Full timeJob Summary:We are seeking an experienced User Experience Lead to join our design-led team in Cardiff. As a key member of our team, you will be responsible for leading the design and delivery of digital products that meet the needs of our customers.About the Role:As a User Experience Lead, you will be responsible for overseeing the entire customer journey,...
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Customer Experience Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom JW Lees Full timeFood and Beverage Team Supervisor - Dunham MasseyWe are seeking a highly skilled and motivated Front of House Food and Beverage Team Supervisor to join our team in Dunham Massey.Our estimated salary for this position is £25,000 per year. This offer takes into account the current market conditions in the North West and North Wales regions.What we offer our...
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Head of Customer Experience
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Cardiff, Cardiff, United Kingdom Admiral Group Plc Full timeJob OverviewThis is an exciting opportunity to lead a multi-skilled team and contribute to achieving the company's strategic goals. As the Head of Customer Experience, you will be responsible for fostering a culture of continuous improvement, driving innovation in contact centre capabilities, and promoting effective processes to achieve business results.You...
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Customer Experience Director
4 weeks ago
Cardiff, Cardiff, United Kingdom Card Factory Full timeOpportunity Overview:We are seeking a highly motivated and experienced Team Leader to join our Card Factory team in Milford Haven.Job Summary:This is an exciting opportunity to join our team as a Team Leader, where you will be responsible for supporting the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer...
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Senior Customer Experience Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Wilmington plc Full timeJob SummaryThis pivotal role involves leading the strategic improvement of customer service across the business, ensuring successful delivery of all customer communications and services while achieving Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).As a Senior Customer Experience Manager, you will be responsible for developing and...
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Customer Experience Specialist
3 days ago
Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full timeAt LexisNexis Risk Solutions, we are committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers receive the highest level of service and support.About the RoleYou will be responsible for providing tailored support to each of our prospect or existing customers...
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Strategic Customer Experience Director
3 days ago
Cardiff, Cardiff, United Kingdom Wilmington plc Full timeJob DescriptionAstutis, part of the Wilmington plc, is seeking an experienced Strategic Customer Experience Director to lead our customer service delivery team.In this role, you will develop and implement a customer-centric approach to exceed client expectations and drive business growth.Salary: £45,000 to £50,000 per annum (dependent on...
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Customer Experience Director
2 weeks ago
Cardiff, Cardiff, United Kingdom Admiral Group Plc Full timeRole OverviewWe're looking for a seasoned Customer Experience Director to drive the development of seamless customer experiences that help businesses thrive. As a key member of our team, you'll be responsible for shaping innovative services that deliver both business impact and customer value.Main ResponsibilitiesOversee end-to-end service design projects,...
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Customer Experience Liaison
6 days ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000As a customer support specialist at beBee Professionals in Cardiff, you will play a critical role in delivering outstanding customer experiences.Your key responsibilities will include:Responding to customer inquiries and resolving issues promptly and professionally.Providing accurate product and service information to customers.Processing customer orders and...
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Customer Experience Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Best Days Travel Full timeJob Title: Customer Experience ManagerWe are seeking a highly skilled and experienced individual to join our team as a Customer Experience Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to take your career to the...
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Customer Experience Champion
2 weeks ago
Cardiff, Cardiff, United Kingdom FOOT LOCKER Full timeWhy Join Our Team?As a member of our sales floor team, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.About the RoleResponsibilities include delivering an exceptional customer experience, driving sales growth, and contributing to a positive and inclusive work environment.You will work closely with...
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Customer Experience Advisor
3 months ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cardiff, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...