Customer Experience Champion
3 weeks ago
As a member of our sales floor team, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.
About the Role
- Responsibilities include delivering an exceptional customer experience, driving sales growth, and contributing to a positive and inclusive work environment.
- You will work closely with the store management team to achieve sales targets, improve product knowledge, and enhance customer satisfaction.
- Your primary responsibility will be to provide excellent customer service, ensuring that every customer feels valued and supported throughout their shopping experience.
Qualifications and Requirements
- A minimum of 0-3 years of retail experience is required, preferably in a sales or customer-facing role.
- You must be confident and comfortable engaging customers, delivering an elevated experience, and resolving issues with a smile.
- Motivation to achieve great results is essential, driven by enthusiasm for interacting with customers and athletic products.
- Flexible availability, including nights, weekends, and holidays, is also required.
Salary and Benefits
- The estimated salary range for this role is £7.15 - £13.48 per hour.
- You will also receive 28 days' holiday, plus an additional day per year for the first five years, and enjoy an associate discount of between 35% - 55%.
- Additionally, you will have access to the Hapi App, offering discounts and prize draws, and the Employee Assistance Program - Retail Trust.
-
Support and Service Champion
3 days ago
Cardiff, Cardiff, United Kingdom NEXT Full timeWe are seeking a Support and Service Champion to join our team. As a key member of our sales floor team, you will provide exceptional customer service and support while working across various shifts.About the Role:This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is eager to learn and develop their skills. You...
-
Equality and Diversity Champion
3 days ago
Cardiff, Cardiff, United Kingdom Meithrin Full timeAbout the RoleWe are seeking a highly skilled and experienced individual to join our team as an Equality and Diversity Champion. The successful candidate will play a key role in promoting and embedding inclusive practices within the organization, and will be responsible for developing and implementing strategies that promote diversity, equity, and...
-
Customer Experience Specialist
1 week ago
Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full timeAt LexisNexis Risk Solutions, we are committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers receive the highest level of service and support.About the RoleYou will be responsible for providing tailored support to each of our prospect or existing customers...
-
Customer Experience Director
3 weeks ago
Cardiff, Cardiff, United Kingdom Admiral Group Plc Full timeRole OverviewWe're looking for a seasoned Customer Experience Director to drive the development of seamless customer experiences that help businesses thrive. As a key member of our team, you'll be responsible for shaping innovative services that deliver both business impact and customer value.Main ResponsibilitiesOversee end-to-end service design projects,...
-
Customer Experience Liaison
2 weeks ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000As a customer support specialist at beBee Professionals in Cardiff, you will play a critical role in delivering outstanding customer experiences.Your key responsibilities will include:Responding to customer inquiries and resolving issues promptly and professionally.Providing accurate product and service information to customers.Processing customer orders and...
-
Customer Experience Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Best Days Travel Full timeJob Title: Customer Experience ManagerWe are seeking a highly skilled and experienced individual to join our team as a Customer Experience Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to take your career to the...
-
Customer Experience Lead
1 week ago
Cardiff, Cardiff, United Kingdom Card Factory Full timeWe are looking for a Customer Experience Lead to join our store team in Llandudno and focus on delivering exceptional customer experiences.About the RoleThe Customer Experience Lead will be responsible for developing a team culture of putting the customer at the heart of everything we do. The successful candidate will have overall responsibility for the...
-
Customer Experience Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Secure Trust Bank PLC. Full timeJob Description: As a Customer Service Executive, you will be the primary point of contact for our customers, handling their queries and resolving issues efficiently. You will work closely with our customer services team to ensure seamless delivery of our services.Responsibilities and Accountabilities:Deliver exceptional customer service through phone,...
-
Customer Experience Advisor
3 months ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cardiff, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeJob OverviewWe are seeking an experienced Customer Experience Specialist to join our team at ENGINEERINGUK. This is a fantastic opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our business.The successful candidate will have excellent communication skills, be able to multitask, and have a passion for...
-
Customer Experience Advocate
1 week ago
Cardiff, Cardiff, United Kingdom Austin Fraser Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Advocate to join our Residential Customer teams. As a key member of our team, you will be responsible for providing exceptional service to our customers across multiple channels.The ideal candidate will possess excellent communication skills, be comfortable handling objections, and dedicated...
-
Customer Experience Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Frasers Group Full timeWe are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team at Frasers Group. As a key member of our club operations team, you will be responsible for delivering exceptional customer experiences, supporting the sales and retention of memberships, and contributing to the overall success of our clubs.The ideal candidate...
-
Customer Experience Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom FOOT LOCKER Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Late Night Team Member to join our FOOT LOCKER team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining product knowledge, and achieving personal and productivity goals.Main Responsibilities* Provide outstanding customer...
-
Customer Experience Ambassador
3 weeks ago
Cardiff, Cardiff, United Kingdom ASTRID & MIYU LTD. Full timeWe are seeking a talented Customer Experience Ambassador to join our team at ASTRID & MIYU LTD. As a key member of our team, you will be responsible for delivering an exceptional customer experience, promoting our CRM scheme, and contributing to the success of our store.Key Responsibilities:Develop and maintain strong relationships with customers, ensuring...
-
Customer Experience Ambassador
3 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout UsAt ENGINEERINGUK, we're committed to delivering exceptional customer experiences in our 316 Cafes across the country. As a Barista, you'll be at the forefront of this mission, ensuring that every customer interaction is positive and memorable.The RoleWe're seeking a skilled Barista to join our team, bringing your expertise in crafting high-quality...
-
Customer Experience Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Kasha Full timeJob TitleA highly skilled and experienced Customer Experience Manager is required to lead our call center team in delivering exceptional customer experiences. This role involves managing a team of customer service representatives, ensuring service excellence, team development, and operational efficiency. Key ResponsibilitiesTeam Management:Lead, mentor, and...
-
Customer Experience Specialist
3 days ago
Cardiff, Cardiff, United Kingdom OneRetail Full timeJob Description: As a Customer Experience Specialist at OneRetail, you will be responsible for preparing and serving high-quality beverages and food to our customers. Your key responsibilities will include:Preparing perfectly blended drinks and serving high-quality food that delights our customersKeeping the bar area clean and well-organizedReceiving and...
-
Customer Experience Expert
3 weeks ago
Cardiff, Cardiff, United Kingdom JW Lees Full timeHospitality Team MemberWe are seeking a Hospitality Team Member to join our team at JW Lees in the North West and North Wales region.As a key member of our team, you will provide exceptional customer service, be knowledgeable about our beers and menu offerings, and work collaboratively with colleagues to ensure a memorable experience for our customers.The...
-
Customer Experience Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Workwales Full timeWorkwales is seeking an experienced Customer Experience Specialist to join our team. This is an exciting opportunity to work with a niche company that prioritizes delivering exceptional customer experiences.The ideal candidate will have prior experience in customer-facing roles, preferably in retail or manufacturing settings. They will be responsible for...
-
Customer Experience Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAt BUUK Infrastructure, our vision is to accelerate the UK's transition to net zero. As a key player in this movement, we're seeking an exceptional Customer Experience Manager to drive our contact centre operations forward.We're committed to providing a supportive environment where our team members feel empowered to thrive. Our group of companies has been at...