Customer Experience Liaison

3 days ago


Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a customer support specialist at beBee Professionals in Cardiff, you will play a critical role in delivering outstanding customer experiences.

Your key responsibilities will include:

  • Responding to customer inquiries and resolving issues promptly and professionally.
  • Providing accurate product and service information to customers.
  • Processing customer orders and managing account details.
  • Collaborating with other teams to ensure seamless customer experiences.
  • Assisting with administrative tasks as needed.

To excel in this role, you should possess:

  • Previous experience in a customer-facing position.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM software.
  • Flexibility to work varied shifts, including weekends.

We offer a competitive salary package, including:

  • An estimated annual salary of £30,000 - £40,000 based on location and industry standards.
  • Pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career progression.
  • Flexible working options.

This is an exciting opportunity to join our team in Cardiff and deliver exceptional customer experiences.



  • Cardiff, Cardiff, United Kingdom Sellick Partnership Full time

    Vulnerable Customer Liaison Job DescriptionWe are seeking a dedicated and compassionate Vulnerable Customer Liaison professional to join our team in Cardiff.The successful candidate will be responsible for responding to emergency and priority calls from vulnerable customers, carrying out routine visits to sheltered housing schemes, and dealing with sensitive...


  • Cardiff, Cardiff, United Kingdom Workwales Full time

    About the Role:Foster strong relationships with high-profile clients, responding promptly to inquiries and needs.Maintain optimal inventory levels, coordinating restocking efforts to meet client demands.Collaborate with suppliers to source competitive products within lead times.Deliver regular reports to internal and external stakeholders.About You:Cultivate...


  • Cardiff, Cardiff, United Kingdom Network Rail Full time

    We are seeking an exceptional Public Liaison Officer to join our team at Network Rail.About the Role:To provide a first-class customer service, utilising various communication methods, resolving customer enquiries and complaints promptly where possible.To work closely with the local community and businesses during disruptive works, monitoring and managing...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Job Title: Liaison Service CoordinatorEducators Wales is seeking a highly skilled Liaison Service Coordinator to join our team.About the Role:The successful candidate will coordinate the delivery of our liaison service, working closely with children, young people, and their families, as well as schools and other agencies. This will involve providing support...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    About UsEducators Wales is a leading education provider dedicated to making a positive impact on the lives of learners and their families.We are seeking a skilled Family Liaison Officer to join our team, who shares our vision and values. As a Family Liaison Officer, you will play a crucial role in delivering our services and making a real difference in the...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About LexisNexis Risk SolutionsWe are the essential partner in the assessment of risk, providing solutions to help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience. Our expertise spans Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation,...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About LexisNexis Risk Solutions: We are the leading provider of risk assessment solutions. Our Business Services vertical offers a range of solutions to help businesses drive growth, improve operations, and enhance customer experience.We work in a dynamic environment that empowers employees to deliver exceptional results and continuously improve processes....


  • Cardiff, Cardiff, United Kingdom Serco Full time

    Job Summary:Serco is seeking a Business Development Liaison to support citizens into sustainable work and upskill those with low or no vocational skills. The ideal candidate will have experience in commercial recruitment, sales, business development, or employer engagement in a performance target driven environment.The successful applicant will proactively...


  • Cardiff, Cardiff, United Kingdom Legal News Wales Full time

    Administrative Liaison Position at Legal News WalesWe are seeking a highly organised Administrative Liaison Officer to join our team at Legal News Wales. This role involves supporting our Immigration & Sports Law teams, providing administrative assistance, and contributing to the effective management of our office.The successful candidate will have...


  • Cardiff, Cardiff, United Kingdom Aidacare Pty Full time

    Job OverviewAidacare Pty is seeking a skilled Customer Service Administrator to provide exceptional customer service and build strong relationships with customers.Key ResponsibilitiesDeliver Excellent Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Order Processing and Tracking: Assist customers...


  • Cardiff, Cardiff, United Kingdom XAD Technologies Full time

    About Xad Technologies LLCXad Technologies LLC, established in 2006 is an ISO & OHSAS Certified company. We have offices in UAE, Saudi Arabia and Pakistan.DescriptionWe are seeking a proactive Telecommunications Community Liaison to serve as a bridge between our company and the local community.Estimated Salary: $60,000 - $80,000 per annum.The ideal candidate...


  • Cardiff, Cardiff, United Kingdom Rodericks Dental Full time

    We are seeking a skilled and customer-focused individual to fill the role of Dental Receptionist at Rodericks Dental. As a key member of our team, you will be responsible for providing exceptional patient journeys both in person and over the phone.Job Summary:To manage diaries and ensure optimal time utilization.Collaborate with the team to understand NHS...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    At LexisNexis Risk Solutions, we are committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers receive the highest level of service and support.About the RoleYou will be responsible for providing tailored support to each of our prospect or existing customers...


  • Cardiff, Cardiff, United Kingdom Admiral Group Plc Full time

    Role OverviewWe're looking for a seasoned Customer Experience Director to drive the development of seamless customer experiences that help businesses thrive. As a key member of our team, you'll be responsible for shaping innovative services that deliver both business impact and customer value.Main ResponsibilitiesOversee end-to-end service design projects,...


  • Cardiff, Cardiff, United Kingdom Best Days Travel Full time

    Job Title: Customer Experience ManagerWe are seeking a highly skilled and experienced individual to join our team as a Customer Experience Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to take your career to the...


  • Cardiff, Cardiff, United Kingdom Secure Trust Bank PLC. Full time

    Job Description: As a Customer Service Executive, you will be the primary point of contact for our customers, handling their queries and resolving issues efficiently. You will work closely with our customer services team to ensure seamless delivery of our services.Responsibilities and Accountabilities:Deliver exceptional customer service through phone,...

  • Cultural Liaison

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Bawso Ltd Full time

    Cultural Liaison Position at Bawso LtdWe are seeking a highly skilled and culturally sensitive cultural liaison to join our team as an interpreter. As a key member of our team, you will work closely with our staff and clients to facilitate communication across languages and cultures.The successful candidate will possess excellent language skills, including...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    Company OverviewStarling Bank is a pioneering financial institution that has revolutionized the banking industry with its cutting-edge technology and innovative approach. As a leading provider of digital banking services, we offer our customers a secure, convenient, and user-friendly experience.Job DescriptionWe are seeking a skilled Customer Experience...


  • Cardiff, Cardiff, United Kingdom Card Factory Full time

    We are looking for a Customer Experience Lead to join our store team in Llandudno and focus on delivering exceptional customer experiences.About the RoleThe Customer Experience Lead will be responsible for developing a team culture of putting the customer at the heart of everything we do. The successful candidate will have overall responsibility for the...


  • Cardiff, Cardiff, United Kingdom FOOT LOCKER Full time

    Why Join Our Team?As a member of our sales floor team, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.About the RoleResponsibilities include delivering an exceptional customer experience, driving sales growth, and contributing to a positive and inclusive work environment.You will work closely with...