Customer Experience Liaison
3 days ago
As a customer support specialist at beBee Professionals in Cardiff, you will play a critical role in delivering outstanding customer experiences.
Your key responsibilities will include:
- Responding to customer inquiries and resolving issues promptly and professionally.
- Providing accurate product and service information to customers.
- Processing customer orders and managing account details.
- Collaborating with other teams to ensure seamless customer experiences.
- Assisting with administrative tasks as needed.
To excel in this role, you should possess:
- Previous experience in a customer-facing position.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in Microsoft Office and CRM software.
- Flexibility to work varied shifts, including weekends.
We offer a competitive salary package, including:
- An estimated annual salary of £30,000 - £40,000 based on location and industry standards.
- Pension scheme and healthcare benefits.
- Ongoing training and development opportunities.
- A supportive work environment with clear career progression.
- Flexible working options.
This is an exciting opportunity to join our team in Cardiff and deliver exceptional customer experiences.
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