Customer Experience Representative
2 days ago
We are seeking a highly motivated and enthusiastic Late Night Team Member to join our FOOT LOCKER team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining product knowledge, and achieving personal and productivity goals.
Main Responsibilities
* Provide outstanding customer service by being knowledgeable about all products offered and working collaboratively with colleagues to meet sales expectations.
* Maintain high levels of product knowledge to provide customers with expert advice and recommendations.
* Work effectively with colleagues to achieve sales and customer experience goals.
Requirements and Benefits
* 0-3 years of retail experience preferred.
* Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
* Ability to work independently and as part of a team to achieve sales and customer experience goals.
Benefits and Salary
* Competitive hourly rate: £6.17 - £12.92.
* 28 days annual leave plus an additional day for every five years of service.
* Associate discount scheme offering between 30-50% off Foot Locker products.
* Access to the Hapi App for exclusive discounts and prize draws.
* Employee Assistance Program (EAP) through Retail Trust for support and guidance.
The estimated annual salary for this role is approximately £25,000 - £40,000 based on a 35-hour workweek and assuming maximum eligibility for annual leave and bonuses.
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