Arrears Resolution Advisor

5 days ago


Cardiff, Cardiff, United Kingdom V12 Retail Finance Full time

Role Overview

Collections Advisors work closely with customers in early arrears to agree affordable repayments and help them recover financially. As an experienced Collections Advisor, you will excel at listening, explaining things clearly, and taking ownership of each customer's needs.

Our approach prioritizes empathy and understanding, ensuring every customer feels valued after the call. You will have the opportunity to develop your skills through comprehensive training and contribute to the success of our team.



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