Customer Collections Advisor

About the RoleWe are looking for a highly motivated and experienced Litigation Debt Collection Advisor to join our team. As a Remote Mortgage Account Resolution Expert, you will be responsible for resolving mortgage disputes and negotiating settlements with customers.Key Responsibilities:Resolve mortgage disputes through effective communication and...

About the RoleThis is an exciting opportunity to join our team as a Collections Advisor, working closely with customers who are in early arrears to help bring their accounts back into good health.Key ResponsibilitiesTo work closely with customers to agree affordable and sustainable repayment plansTo have empathy and understanding when communicating with...

Role OverviewCollections Advisors work closely with customers in early arrears to agree affordable repayments and help them recover financially. As an experienced Collections Advisor, you will excel at listening, explaining things clearly, and taking ownership of each customer's needs.Our approach prioritizes empathy and understanding, ensuring every...

This exciting opportunity at Dŵr Cymru Welsh Water requires a skilled Collections and Revenue Enhancement Lead to develop and implement a comprehensive debt recovery strategy, driving business growth and customer satisfaction. As part of our team, you will collaborate with senior stakeholders to design and implement effective collections plans, ensuring...

Opportunity for a Customer Focused Billing Advisor - £24,000We are seeking a skilled and customer-focused Billing Advisor to join our team in Cardiff. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their billing experiences are smooth and hassle-free.The ideal candidate will have a strong...

About the RoleWe are seeking an experienced Collections Advisor to join our team, who will work closely with customers in early arrears to help bring their accounts back into good health. The successful candidate will have excellent communication skills, empathy, and the ability to tailor each call to the individual customer's needs.The role involves working...

We are looking for a highly motivated Arrears Recovery Advisor to join our team at Secure Trust Bank PLC. As a Collections Advisor, you will work closely with customers who are in early arrears to help bring their accounts back into good health.The successful candidate will have excellent communication skills, be able to explain complex information in a...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cardiff, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

A customer-focused Customer Account Specialist is needed to join our growing team at Secure Trust Bank PLC. As a Collections Advisor, you will work closely with customers who are in early arrears to help bring their accounts back into good health.The ideal candidate will have excellent communication skills, be able to explain complex information in a clear...

About UsV12 Retail Finance is a leading provider of retail finance solutions, dedicated to helping customers achieve their financial goals. Our team is passionate about delivering exceptional customer service and providing innovative financial products.Job SummaryWe are seeking a highly motivated Collections Executive to join our team. As a key member of our...

Dŵr Cymru Welsh Water seeks a Strategic Collections and Customer Service Professional to join its team. This role involves developing and implementing a comprehensive debt recovery strategy, ensuring alignment with company values and regulatory requirements. The successful candidate will collaborate with senior stakeholders to drive business growth and...

Ogi is passionate about connecting communities and driving digital transformation in Wales. As a Billing Advisor, you'll play a key role in ensuring our customers receive exceptional service when it comes to their accounts.Your primary responsibilities will include managing billing queries and processes, supporting customers in financial difficulty with...

We are looking for a highly motivated individual to join our team as an Admin and Customer Experience Advisor. This exciting opportunity involves providing top-notch customer service, ensuring seamless interactions with our clients.About the RoleAs a key member of our provision, you will be responsible for:Utilizing in-depth knowledge of our products and...

About the RoleWe are seeking a highly skilled Senior Financial Services Advisor to join our team. As a Collections Executive, you will work closely with customers who are in early arrears to help bring their accounts back into good health. This is a customer contact role with potential and multiple specialist career paths within the business.Key...

About the RoleThis Collections & Recoveries Strategy Manager position offers an exciting opportunity to join our team at Dŵr Cymru Welsh Water. We are looking for an experienced professional to develop and implement strategies to recover debts while ensuring customer outcomes align with company values and regulatory obligations.The ideal candidate will have...

About the RoleThis is an exciting opportunity to join our Local Environment Services team as a Waste Collection Team Member. You will play a key role in maintaining a clean and healthy environment for our communities.Key ResponsibilitiesLoading and unloading waste collection vehiclesOperating mechanical equipment such as sweepers and vacuum cleanersProviding...

Job Description:Cumming Europe Ltd is seeking a highly skilled Credit Controller to join our finance team in Cardiff. As a key member of our team, you will be responsible for managing credit control for our specific revenue lines within our UK operations, supporting our billing processes, and ensuring timely collection of outstanding...

Sky Sales Advisor RoleAre you passionate about delivering exceptional customer experiences?We're looking for a talented Sales Advisor to join our team in Cardiff. As a key member of our contact centre, you'll play a vital role in ensuring our customers feel valued and supported.

Are you a motivated and experienced professional looking for a new challenge? Do you have a passion for financial acumen and arrears management? We're seeking an exceptional Account Officer to join our team at Capital On Tap.As part of our collections team, you'll work closely with colleagues to deliver exceptional service to our customers. With a salary of...

Job DescriptionLead, coach and develop a team of Customer Service Advisors in delivering exceptional customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service to our customersSupport Advisors with dealing with challenging situations and take ownership of complaint handling where requiredDay...