Customer Account Specialist

19 hours ago


Cardiff, Cardiff, United Kingdom Secure Trust Bank PLC. Full time

A customer-focused Customer Account Specialist is needed to join our growing team at Secure Trust Bank PLC. As a Collections Advisor, you will work closely with customers who are in early arrears to help bring their accounts back into good health.

The ideal candidate will have excellent communication skills, be able to explain complex information in a clear and concise manner, and have a fair and empathetic approach to dealing with customers.

The salary for this position starts at £22,000 per annum, plus an annual bonus. You will also receive favourable working hours of 35 hours per week, hybrid working options, and a wide range of flexible benefits.

We pride ourselves on our comprehensive training program, which ensures that every new joiner to our team has the skills and knowledge needed to succeed in their role.



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