Collections & Recoveries Leadership Role

7 days ago


Cardiff, Cardiff, United Kingdom Dŵr Cymru Welsh Water Full time
About the Role

This Collections & Recoveries Strategy Manager position offers an exciting opportunity to join our team at Dŵr Cymru Welsh Water. We are looking for an experienced professional to develop and implement strategies to recover debts while ensuring customer outcomes align with company values and regulatory obligations.

The ideal candidate will have a minimum of 5 years' experience in debt recovery or credit and collections management. They will possess strong analytical skills, ability to interpret data, and make data-driven decisions. Excellent communication and networking skills are essential for presenting to senior stakeholders.

The estimated salary for this role is £39,391 per annum, based on location and industry standards. In addition to a competitive salary, we offer a range of employee benefits and rewards, including variable pay schemes, enhanced employer pension contributions, and progression opportunities.

Responsibilities
  • Development and delivery of debt recovery strategy to ensure cash collection KPIs are achieved.
  • Working closely with the Head of Customer Revenue and Debt Recovery Manager to review, manage, and improve the day-to-day collection strategy.
  • Analyzing large sets of financial data to identify trends, insights, and areas for improvement.
  • Developing long-term strategies that align with the company's financial goals.
  • Closely monitoring regulatory obligations and ensuring the debt strategy meets those requirements.


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