Customer Experience Advocate Manager
1 month ago
V12 Retail Finance is a leading provider of retail finance solutions, and we are seeking a talented individual to join our team as a Customer Experience Advocate Manager. This is an exciting opportunity for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences.
About UsWe pride ourselves on our commitment to customer excellence and our ability to deliver innovative financial solutions that meet the needs of our customers. Our team is dedicated to providing outstanding service and support, and we are looking for a like-minded individual to join our ranks.
The successful candidate will be responsible for managing our customer experience team and ensuring that we consistently deliver high-quality customer outcomes. You will work closely with our customers to understand their needs and preferences and will develop and implement strategies to improve our customer experience.
In return, you will receive a competitive salary of £30,000 - £35,000 per annum, plus benefits including annual bonus scheme, life assurance, matched pension contributions, and 25 days annual leave.
Key Responsibilities- Manage the customer experience team to ensure consistent delivery of high-quality customer outcomes
- Develop and implement strategies to improve our customer experience
- Work closely with our customers to understand their needs and preferences
- Competitive salary: £30,000 - £35,000 per annum
- Annual bonus scheme
- Life assurance
- Matched pension contributions
- 25 days annual leave
We are committed to providing a dynamic and supportive work environment where you can grow and develop your skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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