International BSC Transactions Manager

5 days ago


Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full time
Job Overview

The Heidelberg Materials International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies.

This role is responsible for the delivery of a specific team, ensuring that transaction processes targets are met on a continuous basis, and to a high standard.

Key Responsibilities
  • Team Management - Manage a team processing high volumes of transactions within given focus areas, ensuring all processes are run in accordance with given training and documentation, and that all controls are adhered to.
  • People Development - Recruit, develop and retain a suitably skilled workforce to deliver the required activities on a stable and uninterrupted basis.
  • Performance Monitoring - Utilize all available data to monitor team and individual performance on a continuous basis, interpreting lead indicators to make proactive tactical changes to ensure that deliverables are successfully delivered.
  • Customer Service - Proactively manage the relationship with international middle managers and above from HM, ensuring professionally managed governance meetings, and responsive turnaround times on escalations.
  • Subject Matter Expertise - Develop deep knowledge of the systems and end-to-end processes in team scope, providing meaningful development and support to team members to ensure that they have the knowledge required.
  • Continuous Improvement - Identify areas of inefficiency or bottlenecks, collaborating between teams to understand alternative solutions and best practice, and utilizing this information to propose improvement initiatives.
Financial & Non-Financial Accountabilities

Responsible for a department of up to c.25 FTE, providing services to various HM companies and geographies.

Compliance - The role holder is expected to comply with all aspects of the Heidelberg Materials Compliance Policy, ensuring that all business/operations are performed in accordance with instructions and procedures, and in such a way so as to prevent any fraudulent activities taking place.

Requirements
  • Fluent French language required.
  • Experience within a P2P function.


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