International Business Service Centre Administrator
4 weeks ago
The Heidelberg Materials International Business Service Centre (BSC) is seeking a highly skilled International BSC Administrator to join our team.
This role is responsible for providing administrative, transactional, and accounting services to in-scope Heidelberg Materials companies.
Key Responsibilities- Process high volumes of transactions within given focus areas, ensuring timely and accurate delivery.
- Provide exceptional customer service to internal stakeholders, suppliers, and customers, responding to queries professionally and efficiently.
- Ensure compliance with all processes and controls, adhering to Service Level Agreements and working within 'right first time' parameters.
- Educate line management on issues or hurdles, escalating them promptly.
- Highlight areas of inefficiency or bottlenecks, supporting Continuous Improvement implementation projects when requested.
Provide services to various Heidelberg Materials companies and geographies, consistently meeting personal processing targets.
ComplianceThe role holder is expected to:
- Comply with all aspects of the Heidelberg Materials Compliance Policy.
- Ensure all business/operations are performed in accordance with instructions and procedures, preventing fraudulent activities.
- Comply with the Health & Safety at Work Act 1974 and observe the requirements of the Company Safety Policy and other relevant legislation.
- Proactively manage health & safety of employees, continuously improving the company's health & safety performance.
- Update all areas of knowledge as required to carry out the job with maximum effectiveness and attend training/development courses as and when required.
- Comply with all aspects of the HR Policies and Procedures of the Company.
- Fluent French language required.
- Experience within an office, administration, or P2P role.
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