Senior Employee Services Administrator

6 months ago


Chipping Sodbury, United Kingdom Hanson UK Full time

**Senior Employee Services Administrator for Staff Functions - Up to 27K - Great Benefits**:
At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.

We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.

As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.

We believe in building a workplace that is dedicated to promoting inclusivity and diversity.

If you're interested in joining our team, we encourage you to apply, even if your past experience or skill set doesn't perfectly align with the job description.

You may still be the right fit for this or other roles within our company.

We understand that you may face unique challenges in your career, and we are committed to providing a supportive environment to help you thrive.

Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.

**Description of Team / Department**:
Working directly alongside the payroll team for salary sacrifice and benefit tax for employees.

**Purpose of / Responsibilities of the role**:
Providing excellent customer service, guidance and support to internal and external customers.

Processing all transactional activities through the relevant workflow tool.

Ensuring compliance with appropriate processes and controls - driving efficiency and corrective action as required.

Taking ownership for and handling non-standard requests or issues; escalate if appropriate.

Accurately working within agreed SLA's on a right first time basis.

To work with high levels of integrity and confidentiality.

Ensuring appropriate records are kept and enabling accurate reporting.

Embrace and promote department and wider SSC initiatives and personal development.

Working as part of a team to work towards targets.

Supporting the team lead in driving departmental change and innovation.

And any other task requested by your team lead or any SSC senior manager.

**Skills / Experience**

Excellent interpersonal skills - with the drive and flexibility to support others.

Basic Microsoft Office (excel).

Excellent data entry skills.

Excellent written and oral communication skills.

Relevant experience in a prior role.

Customer service, administration and attention to detail.

**Excellent Remuneration and Benefits**:
- Excellent remuneration packages
- Agile working / Flexible working policies in place
- Various incentive bonus schemes
- 27 days holiday (excluding bank holidays)
- Paid day off to Volunteer every year
- Holiday Purchase Scheme
- Sabbatical leave
- Family friendly policies such as enhanced Maternity/Paternity, and other policies including Parental leave, Neonatal care, Adoption
- Access to our Employee Assistance Program for free and confidential advice/support 24/7
- Trained mental health first aiders
- Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance, free eye tests
- Leading pension scheme offering with generous contributions from Hanson
- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, gym memberships, and much more
- Access to discounted private medical benefits
- Ongoing training and development and opportunities to help further your career
- A comprehensive structured induction program
- Experience within a well-respected global market leader

**Additional Details**:
**Location**:Chipping Sodbury
**Full Time**
**Working Hours**:36.25 Hours
**Contract Type**:Permanent
**Shift Description**:Mon-Fri 8.45-17.00
**Closing Date: 12/09/23**
**Hanson UK is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.**
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